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Patent Agency Ranking
公开(公告)号：US11416328B2
公开(公告)日：2022-08-16
申请号：US16436692
申请日：2019-06-10
Applicant: Commvault Systems, Inc.
Inventor： Parag Gokhale , Rajiv Kottomtharayil , Srinivas Kavuri , Anand Prahlad , Suresh Parpatakam Reddy , Robert Keith Brower, Jr. , Jared Meade
Abstract: Systems and methods for providing automated problem reporting in elements used in conjunction with computer networks are disclosed. The system comprises a plurality of elements that perform data operations and a reporting manager or monitor agent which monitors the elements and data operations. Upon detection of hardware or software problems, the reporting manager or monitor agent automatically communicates with elements affected by the problem to gather selected hardware, software, and configuration information, analyzes the information to determine causes of the problem, and issues a problem report containing at least a portion of the selected information. The problem report is communicated to a remote monitor that does not possess access privileges to the elements, allowing automated, remote monitoring of the elements without compromising security of the computer network or elements.
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公开(公告)号：US20140195863A1
公开(公告)日：2014-07-10
申请号：US14139241
申请日：2013-12-23
Applicant: CommVault Systems, Inc.
Inventor： Parag Gokhale , Rajiv Kottomtharayil , Srinivas Kavuri , Anand Prahlad , Suresh Parpatakam Reddy , Robert Keith Brower, Jr. , Jared Meade
IPC: G06F11/07
CPC classification number: G06F11/0793 , G06F11/0709 , G06F11/0748 , G06F11/0751 , G06F11/0769 , G06F11/0781 , G06F11/079 , G06F11/1402 , G06F17/303
Abstract: Systems and methods for providing automated problem reporting in elements used in conjunction with computer networks are disclosed. The system comprises a plurality of elements that perform data migration operations and a reporting manager or monitor agent which monitors the elements and data migration operations. Upon detection of hardware or software problems, the reporting manager or monitor agent automatically communicates with elements affected by the problem to gather selected hardware, software, and configuration information, analyzes the information to determine causes of the problem, and issues a problem report containing at least a portion of the selected information. The problem report is communicated to a remote monitor that does not possess access privileges to the elements, allowing automated, remote monitoring of the elements without compromising security of the computer network or elements.
Abstract translation: 公开了在与计算机网络结合使用的元件中提供自动化问题报告的系统和方法。 该系统包括执行数据迁移操作的多个元件以及监视元件和数据迁移操作的报告管理器或监视代理。 在检测到硬件或软件问题时，报告管理器或监视器代理自动与受问题影响的元素进行通信，以收集选定的硬件，软件和配置信息，分析信息以确定问题的原因，并发出问题报告 所选信息的至少一部分。 问题报告被传递给不具有元素访问权限的远程监视器，允许对元素的自动远程监视，而不会影响计算机网络或元件的安全性。
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公开(公告)号：US10671472B2
公开(公告)日：2020-06-02
申请号：US15685958
申请日：2017-08-24
Applicant: Commvault Systems, Inc.
Inventor： Parag Gokhale , Rajiv Kottomtharayil , Srinivas Kavuri , Anand Prahlad , Suresh Parpatakam Reddy , Robert Keith Brower, Jr. , Jared Meade
Abstract: Systems and methods for providing automated problem reporting in elements used in conjunction with computer networks are disclosed. The system comprises a plurality of elements that perform data migration operations and a reporting manager or monitor agent which monitors the elements and data migration operations. Upon detection of hardware or software problems, the reporting manager or monitor agent automatically communicates with elements affected by the problem to gather selected hardware, software, and configuration information, analyzes the information to determine causes of the problem, and issues a problem report containing at least a portion of the selected information. The problem report is communicated to a remote monitor that does not possess access privileges to the elements, allowing automated, remote monitoring of the elements without compromising security of the computer network or elements.
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公开(公告)号：US09122600B2
公开(公告)日：2015-09-01
申请号：US14139241
申请日：2013-12-23
Applicant: CommVault Systems, Inc.
Inventor： Parag Gokhale , Rajiv Kottomtharayil , Srinivas Kavuri , Anand Prahlad , Suresh Parpatakam Reddy , Robert Keith Brower, Jr. , Jared Meade
CPC classification number: G06F11/0793 , G06F11/0709 , G06F11/0748 , G06F11/0751 , G06F11/0769 , G06F11/0781 , G06F11/079 , G06F11/1402 , G06F17/303
Abstract: Systems and methods for providing automated problem reporting in elements used in conjunction with computer networks are disclosed. The system comprises a plurality of elements that perform data migration operations and a reporting manager or monitor agent which monitors the elements and data migration operations. Upon detection of hardware or software problems, the reporting manager or monitor agent automatically communicates with elements affected by the problem to gather selected hardware, software, and configuration information, analyzes the information to determine causes of the problem, and issues a problem report containing at least a portion of the selected information. The problem report is communicated to a remote monitor that does not possess access privileges to the elements, allowing automated, remote monitoring of the elements without compromising security of the computer network or elements.
Abstract translation: 公开了在与计算机网络结合使用的元件中提供自动化问题报告的系统和方法。 该系统包括执行数据迁移操作的多个元件以及监视元件和数据迁移操作的报告管理器或监视代理。 在检测到硬件或软件问题时，报告管理器或监视器代理自动与受问题影响的元素进行通信，以收集选定的硬件，软件和配置信息，分析信息以确定问题的原因，并发出问题报告 所选信息的至少一部分。 问题报告被传递给不具有元素访问权限的远程监视器，允许对元素的自动远程监视，而不会影响计算机网络或元件的安全性。
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公开(公告)号：US11175982B2
公开(公告)日：2021-11-16
申请号：US16857012
申请日：2020-04-23
Applicant: Commvault Systems, Inc.
Inventor： Parag Gokhale , Rajiv Kottomtharayil , Srinivas Kavuri , Anand Prahlad , Suresh Parpatakam Reddy , Robert Keith Brower, Jr. , Jared Meade
Abstract: Systems and methods for providing automated problem reporting in elements used in conjunction with computer networks are disclosed. The system comprises a plurality of elements that perform data operations and a reporting manager or monitor agent which monitors the elements and data operations. Upon detection of hardware or software problems, the reporting manager or monitor agent automatically communicates with elements affected by the problem to gather selected hardware, software, and configuration information, analyzes the information to determine causes of the problem, and issues a problem report containing at least a portion of the selected information. The problem report is communicated to a remote monitor that does not possess access privileges to the elements, allowing automated, remote monitoring of the elements without compromising security of the computer network or elements.
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