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1.发明申请Methods, Systems and Computer Program Products for Providing Targeted Messages for Pharmacy Interactive Voice Response (IVR) Systems 有权用于为药学交互式语音应答（IVR）系统提供目标消息的方法，系统和计算机程序产品公开(公告)号：US20090262909A1
公开(公告)日：2009-10-22
申请号：US12494651
申请日：2009-06-30
IPC分类号： H04M11/06
摘要： A pharmacy Interactive Voice Response (IVR) system can identify a targeted message for playing to a caller using criteria that are based on a prescription number that is provided by the caller The functionality of an IVR system can thereby be enhanced to provide targeted educational messages concerning the pharmaceutical prescription, targeted messages that indicate alternative medications that may substituted for the pharmaceutical prescription, targeted messages that identify other items that may be desired, targeted messages that solicit participation in a study related to the pharmaceutical prescription and/or other targeted messages. Related systems and computer program products are also discussed.
摘要翻译： 药房互动语音应答（IVR）系统可以使用基于由呼叫者提供的处方号码的标准来识别用于向呼叫者播放的目标消息。因此可以增强IVR系统的功能以提供有关的有针对性的教育消息 药物处方，指示可替代药物处方的替代药物的靶向消息，识别可能需要的其他物品的靶向消息，征求参与与药物处方有关的研究和/或其他有针对性的消息的目标消息。 还讨论了相关系统和计算机程序产品。
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2.发明授权Methods, systems and computer program products for providing targeted messages for pharmacy interactive voice response (IVR) systems 有权方法，系统和计算机程序产品，用于为药房互动语音响应（IVR）系统提供有针对性的消息公开(公告)号：US08139731B2
公开(公告)日：2012-03-20
申请号：US12494651
申请日：2009-06-30
摘要： A pharmacy Interactive Voice Response (IVR) system can identify a targeted message for playing to a caller using criteria that are based on a prescription number that is provided by the caller. The functionality of an IVR system can thereby be enhanced to provide targeted educational messages concerning the pharmaceutical prescription, targeted messages that indicate alternative medications that may substituted for the pharmaceutical prescription, targeted messages that identify other items that may be desired, targeted messages that solicit participation in a study related to the pharmaceutical prescription and/or other targeted messages. Related systems and computer program products are also discussed.
摘要翻译： 药房互动语音应答（IVR）系统可以使用基于由呼叫者提供的处方号码的标准来识别用于向呼叫者播放的目标消息。 IVR系统的功能因此可以被提高以提供有关药物处方的有针对性的教育消息，指示替代药物处方的替代药物的目标消息，标识可能需要的其他项目的目标消息，征求参与的目标消息 在与药物处方和/或其他有针对性的信息有关的研究中。 还讨论了相关系统和计算机程序产品。
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3.发明授权Methods, systems and computer program products for providing targeted messages for pharmacy interactive voice response (IVR) systems 有权用于为药房交互式语音应答（IVR）系统提供有针对性的消息的方法，系统和计算机程序产品公开(公告)号：US07558380B2
公开(公告)日：2009-07-07
申请号：US10672556
申请日：2003-09-25
IPC分类号： H04M11/06
摘要： A pharmacy Interactive Voice Response (IVR) system can identify a targeted message for playing to a caller using criteria that are based on a prescription number that is provided by the caller. The functionality of an IVR system can thereby be enhanced to provide targeted educational messages concerning the pharmaceutical prescription, targeted messages that indicate alternative medications that may substituted for the pharmaceutical prescription, targeted messages that identify other items that may be desired, targeted messages that solicit participation in a study related to the pharmaceutical prescription and/or other targeted messages. Related systems and computer program products are also discussed.
摘要翻译： 药房互动语音应答（IVR）系统可以使用基于由呼叫者提供的处方号码的标准来识别用于向呼叫者播放的目标消息。 IVR系统的功能因此可以被提高以提供有关药物处方的有针对性的教育消息，指示替代药物处方的替代药物的目标消息，标识可能需要的其他项目的目标消息，征求参与的目标消息 在与药物处方和/或其他有针对性的信息有关的研究中。 还讨论了相关系统和计算机程序产品。
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