公开(公告)号：US11184220B2

公开(公告)日：2021-11-23

申请号：US16231028

申请日：2018-12-21

Applicant: ENTIT SOFTWARE LLC

Inventor： Frank Nitsch ,  Stefan Bergstein

IPC: G06F11/07 ,  G06F11/30 ,  H04L12/24

Abstract: A computing device includes a processor and a medium storing instructions. The instructions are executable by the processor to: detect an information technology (IT) event associated with an IT system; determine an event class for the IT event; identify a plurality of event-procedure relations associated with the determined event class, each of the plurality of event-procedure relations having an associated success score; select a first event-procedure relation having a highest success score, wherein the first event-procedure relation specifies a relation between the determined event class and a first remediation procedure; and execute the selected first remediation procedure to remediate the IT event.