公开(公告)号：US10740119B2

公开(公告)日：2020-08-11

申请号：US15655726

申请日：2017-07-20

Applicant: EntIT Software LLC

Inventor： Igor Nor ,  Eyal Kenigsberg ,  Ola Galkin

IPC: G06F9/44 ,  G06F9/451 ,  G06F11/30 ,  G06F11/34

Abstract: A common action flow for an application is identified by processing session data maintained for a plurality of users to identify a plurality of action flows. Each action flow represents a series of actions taken by one of the users navigating the application's user interface during a session. A data structure is generated from the plurality of action flows. That data structure is indicative of a plurality of candidate sub-flows. The data structure is analyzed to identify a selected one of the candidate sub-flows repeated in multiple ones of the plurality of action flows. That identified sub-flow is the common action flow. Data representative of the identified common action flow can then be communicated.

公开(公告)号：US20180165694A1

公开(公告)日：2018-06-14

申请号：US15534733

申请日：2014-12-17

Applicant: ENTIT SOFTWARE LLC

Inventor： Ola Galkin ,  Haim Shuvali ,  Amichai Nitsan

IPC: G06Q30/02 ,  G06F8/10 ,  G06F8/77

CPC classification number: G06Q30/0201 ,  G06F8/10 ,  G06F8/77 ,  G06F11/3419 ,  G06Q30/02

Abstract: In one example of the disclosure, transaction data is accessed, the data transaction indicative of a user transaction with an application made via a computing device during a session. A first measurement of duration of the user transaction and a second measurement of duration of the session are determined based upon the transaction data. Expectation data indicative of a user expectation for duration of the transaction is accessed. A user emotional state penalty is determined based upon the first and second measurements and the user expectation.