公开(公告)号：US11625450B1

公开(公告)日：2023-04-11

申请号：US17859532

申请日：2022-07-07

申请人： FMR LLC

发明人： Sorin Adrian Roman ,  Bibhash Chakrabarty ,  Shefali Yadav ,  Sateesh Panda ,  Manish Gupta

IPC分类号： G06F16/00 ,  G06F16/957 ,  H04L67/50 ,  G06F16/9535 ,  H04L51/02

摘要： Methods and apparatuses are described for automated predictive virtual assistant intervention. A server computing device captures clickstream data corresponding to web browsing sessions of a user at a client computing device, and generates predicted needs of the user based upon the clickstream data. The server computing device identifies virtual assistant messages for the user based upon the predicted needs of the user, and displays the identified virtual assistant messages in a virtual assistant application on the client computing device.

公开(公告)号：US11086949B1

公开(公告)日：2021-08-10

申请号：US17185425

申请日：2021-02-25

申请人： FMR LLC

发明人： Abhishek Desai ,  Bibhash Chakrabarty ,  Sateesh Panda

IPC分类号： G06F16/9532 ,  H04L29/08 ,  G06F16/9535 ,  G06F16/954 ,  G06F40/30

摘要： Systems and methods for generating proposed search queries based on sequence semantics. The method includes receiving clickstream data from a database. The method also includes generating for each user a digital timeline based on the clickstream data. The method further includes determining for each user event pairs based on the digital timeline. The method also includes generating a vector matrix including the event pairs for each user. The method further includes receiving an initial search query from a user. The method also includes determining an intended user activity based on the initial search query. The method further includes generating proposed search queries based on the vector matrix, the intended user activity, and the initial search query.