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公开(公告)号:US09947319B1
公开(公告)日:2018-04-17
申请号:US15277954
申请日:2016-09-27
Applicant: Google Inc.
Inventor: Bryan Horling , David Kogan , Maryam Garrett , Daniel Kunkle , Wan Fen Nicole Quah , Ruijie He , Wangqing Yuan , Wei Chen , Michael Itz
CPC classification number: G10L15/22 , G06F17/30867 , G10L15/1815 , G10L15/26 , G10L15/30
Abstract: Techniques are described herein for chatbots to achieve greater social grace by tracking users' states and providing corresponding dialog. In various implementations, input may be received from a user at a client device operating a chatbot, e.g., during a first session between the user and the chatbot. The input may be semantically processed to determine a state expressed by the user to the chatbot. An indication of the state expressed by the user may be stored in memory for future use by the chatbot. It may then be determined, e.g., by the chatbot based on various signals, that a second session between the user and the chatbot is underway. In various implementations, as part of the second session, the chatbot may output a statement formed from a plurality of candidate words, phrases, and/or statements based on the stored indication of the state expressed by the user.
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公开(公告)号:US20180090137A1
公开(公告)日:2018-03-29
申请号:US15277954
申请日:2016-09-27
Applicant: Google Inc.
Inventor: Bryan Horling , David Kogan , Maryam Garrett , Daniel Kunkle , Wan Fen Nicole Quah , Ruijie He , Wangqing Yuan , Wei Chen , Michael Itz
CPC classification number: G10L15/22 , G06F17/30867 , G10L15/1815 , G10L15/26 , G10L15/30
Abstract: Techniques are described herein for chatbots to achieve greater social grace by tracking users' states and providing corresponding dialog. In various implementations, input may be received from a user at a client device operating a chatbot, e.g., during a first session between the user and the chatbot. The input may be semantically processed to determine a state expressed by the user to the chatbot. An indication of the state expressed by the user may be stored in memory for future use by the chatbot. It may then be determined, e.g., by the chatbot based on various signals, that a second session between the user and the chatbot is underway. In various implementations, as part of the second session, the chatbot may output a statement formed from a plurality of candidate words, phrases, and/or statements based on the stored indication of the state expressed by the user.
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公开(公告)号:US20170337199A1
公开(公告)日:2017-11-23
申请号:US15157372
申请日:2016-05-17
Applicant: Google Inc.
Inventor: David Kogan , Wangqing Yuan , Wei Chen , Bryan Horling , Michael Itz
Abstract: Methods, apparatus, systems, and computer-readable media are provided for automatically augmenting message exchange threads based on a detected tone of messages exchanged between participants. In various implementations, a message contributed to a message exchange thread involving one or more message exchange clients by a participant may be determined. In various implementations, an idle chatter score associated with the message may be calculated. In various implementations, either a conversational response to the message or content responsive to a search query generated based on the message may be selectively incorporated into the message exchange thread based at least in part on the idle chatter score. In some implementations, a search query suitability score associated with the message may also be calculated.
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公开(公告)号:US10769155B2
公开(公告)日:2020-09-08
申请号:US15157372
申请日:2016-05-17
Applicant: Google Inc.
Inventor: David Kogan , Wangqing Yuan , Wei Chen , Bryan Horling , Michael Itz
IPC: G06F16/2457 , G06N20/00 , G06F17/24 , G10L15/22 , H04L12/58 , H04W4/14 , G06F40/169
Abstract: Methods, apparatus, systems, and computer-readable media are provided for automatically augmenting message exchange threads based on a detected tone of messages exchanged between participants. In various implementations, a message contributed to a message exchange thread involving one or more message exchange clients by a participant may be determined. In various implementations, an idle chatter score associated with the message may be calculated. In various implementations, either a conversational response to the message or content responsive to a search query generated based on the message may be selectively incorporated into the message exchange thread based at least in part on the idle chatter score. In some implementations, a search query suitability score associated with the message may also be calculated.
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公开(公告)号:US10572490B2
公开(公告)日:2020-02-25
申请号:US15157372
申请日:2016-05-17
Applicant: Google Inc.
Inventor: David Kogan , Wangqing Yuan , Wei Chen , Bryan Horling , Michael Itz
Abstract: Methods, apparatus, systems, and computer-readable media are provided for automatically augmenting message exchange threads based on a detected tone of messages exchanged between participants. In various implementations, a message contributed to a message exchange thread involving one or more message exchange clients by a participant may be determined. In various implementations, an idle chatter score associated with the message may be calculated. In various implementations, either a conversational response to the message or content responsive to a search query generated based on the message may be selectively incorporated into the message exchange thread based at least in part on the idle chatter score. In some implementations, a search query suitability score associated with the message may also be calculated.
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