公开(公告)号：US10389660B2

公开(公告)日：2019-08-20

申请号：US14431414

申请日：2012-10-10

Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

Inventor： Noam Hasin ,  Oren Weiss ,  Nataliya Geimakher ,  Aviad Israeli

IPC: H04L12/58 ,  G06F16/93 ,  H04L12/24 ,  H04L12/26

Abstract: Identifying reports to address network issues includes identifying a report, according to a recommendation strength, in a reports library that is recommended to address a previously identified network issue that matches a current network issue, sending a link to the identified report, and updating a recommendation strength based on whether the identified report is used to address the current issue.