公开(公告)号：US20240414047A1

公开(公告)日：2024-12-12

申请号：US18809200

申请日：2024-08-19

Applicant: HUAWEI TECHNOLOGIES CO., LTD.

Inventor： Shanshan Wang ,  Ding Ding ,  Rui Ju ,  Yongjun Yang ,  Haiming Wang

IPC: H04L41/0631

Abstract: A root cause failure determining method and an apparatus are provided. The method includes a first network element determines alarm information of N objects, where N is an integer greater than or equal to 2, and the first network element determines a root cause failure of the alarm information of the N objects based on an object association relationship, where the root cause failure is alarm information of M objects in the N objects, where M is a positive integer less than or equal to N. A root cause failure of a plurality of pieces of alarm information can be determined, and a service ticket can be dispatched for the root cause failure to reduce operation and maintenance costs.