公开(公告)号：US20190215232A1

公开(公告)日：2019-07-11

申请号：US16351033

申请日：2019-03-12

Applicant: HUAWEI TECHNOLOGIES CO., LTD.

Inventor： Lujia PAN ,  Caifeng HE ,  Jianfeng ZHANG

IPC: H04L12/24

CPC classification number: H04L41/0636 ,  H04L41/145 ,  H04L41/16 ,  H04L41/5025 ,  H04L41/5067 ,  H04L43/0864

Abstract: This application discloses a method and an apparatus for determining a fault type. The method includes: performing online real-time calculation on operating data generated by each of a plurality of users within a preset period, to obtain an operating feature value corresponding to the operating data generated by each of the plurality of users within the preset period; receiving a fault classification request, where the fault classification request requests to determine a fault type of a fault that is caused for a target user before a target moment; and determining, according to the fault classification request, the fault type of the fault that is caused for the target user before the target moment based on a fault classification model and an operating feature value that is of the target user within at least one preset period.