公开(公告)号：US20180060938A1

公开(公告)日：2018-03-01

申请号：US15684984

申请日：2017-08-24

Applicant: ILLINOIS TOOL WORKS INC.

Inventor： Robert S. Davis ,  Randy L. Blankley, JR. ,  David K. Jackson ,  Aaron T. Swift ,  Ian C. Davis

IPC: G06Q30/06 ,  G07G1/00 ,  G07G1/14

CPC classification number: G06Q30/0633 ,  G01G19/4144 ,  G06Q30/0641 ,  G07C11/00 ,  G07C2011/04 ,  G07G1/0072 ,  G07G1/14

Abstract: A scale-based customer queueing system includes a ticket dispense machine with an associated controller, and a plurality of scales within a store department. Each of the scales includes a weigh station for receiving items to be weighed, an operator interface configured to display information associated with scale operations, a customer facing interface for displaying information to customers and a controller operatively coupled to the operator interface to effect display of information thereon and to the customer interface to effect display of information thereon. The controller of a first scale of the plurality of scales is configured to operate the first scale as a master queuing scale that communicates with both the ticket dispense machine and the remaining scales of the plurality of scales to carry out a customer queueing system.