公开(公告)号：US20230306447A1

公开(公告)日：2023-09-28

申请号：US17704939

申请日：2022-03-25

Applicant: INFOSYS LIMITED

Inventor： Romi MALIK ,  Debamalya CHOUDHURY ,  Anshuman SHAROTRI ,  Prasad R S ,  Vinay Govindan MURALIDHARAN ,  Kanad BHOWMIK ,  Rashmikant MOHANTY ,  Bhagyashree Mathad S

IPC: G06Q30/02 ,  G06F40/30 ,  G06F40/279

CPC classification number: G06Q30/0201 ,  G06Q30/0282 ,  G06F40/30 ,  G06F40/279

Abstract: Disclosed herein is method and system for contextual sentiment analysis of competitor referenced texts. The method comprises obtaining, by a system a plurality of texts and a lexicon comprising keywords indicating a competitor entity and a target entity. Further, identifying texts from the plurality of texts including the keywords. Furthermore, determining a pattern from a plurality of patterns in the texts using Artificial Intelligence (AI) models. Furthermore, identifying a placement of the competitor entity and the target entity in the texts using the AI models. Furthermore, determining for each of the texts, a tonality score indicating a tone towards the target entity based on the placement of the target entity and the pattern. Furthermore, determining a sentiment for each of the texts based on the tonality score. Finally, notifying the sentiment towards the target entity on a notification unit.