公开(公告)号：US09369577B2

公开(公告)日：2016-06-14

申请号：US14526933

申请日：2014-10-29

Applicant: INTERACTIONS LLC

Inventor： Mazin Gilger

IPC: H04M3/493 ,  G10L17/14 ,  H04M3/42 ,  H04M3/51 ,  H04M3/38 ,  G10L17/04

CPC classification number: H04M3/4936 ,  G10L17/04 ,  G10L17/14 ,  H04M3/385 ,  H04M3/42221 ,  H04M3/51 ,  H04M2201/36 ,  H04M2201/41 ,  H04M2203/6045

Abstract: A method includes receiving a communication from a party at a voice response system and capturing speech spoken by the party during the communication. Then a processor creates a voice model of the party, the voice model being created by processing the speech, without notifying the party. The voice model is then stored to provide voice verification during a subsequent communication.

Abstract translation: 一种方法包括从语音响应系统中的一方接收通信，并且在通信期间捕获由该方通话的语音。 然后，处理器创建该方的语音模型，该语音模型是通过处理该语音而创建的，而不通知该方。 然后存储语音模型以在随后的通信期间提供语音验证。