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公开(公告)号：US20190172299A1
公开(公告)日：2019-06-06
申请号：US16210675
申请日：2018-12-05
摘要： Various methods, apparatuses, and media for providing an automated delivery of a safe deposit box are provided. The methodology includes operations of receiving a first user request for the delivery of the safe deposit box, the first user request including user account information; determining, based on information included in the first user request, a safe deposit box warehouse facility location that relates to the safe deposit box to be delivered, and determining at least one facility parameter; determining, based on the information included in the first user request, user delivery requirements; determining, based on each of the safe deposit box warehouse facility location, the at least one facility parameter, and the user delivery requirements, at least one delivery option; receiving a user selection of a desired delivery option; and transmitting information relating to a delivery schedule for delivering the safe deposit box.
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公开(公告)号：US20200005279A1
公开(公告)日：2020-01-02
申请号：US16023415
申请日：2018-06-29
发明人： Joe RAQUEPAW , Michael THORNTON , Matthew JUDY
摘要： The invention relates to a mobile device that performs the steps of: identifying a signal transmitted from a beacon associated with an ATM, the signal indicating that the mobile device is within a predetermined proximity to the ATM; responsive to the signal, providing a notification to a customer that an ATM is within the predetermined proximity; requesting one or more card instruments from the digital wallet application; receiving at least one card instrument that is eligible to interact with the ATM; automatically presenting the at least one card instrument on a display interface; and activating of the at least one card instrument for interaction with the ATM.
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公开(公告)号：US20230401573A1
公开(公告)日：2023-12-14
申请号：US18334704
申请日：2023-06-14
发明人： Monica LANDER , Advait DESHPANDE , Rachel MOORE , Matthew ZARLINO , Joe RAQUEPAW
CPC分类号： G06Q20/382 , G06Q20/4016
摘要： Systems and methods for continuing interactions across modalities and technologies are disclosed. A method may include: a computer program executed by a backend electronic device receiving, from an in-person digital assistant, identifying information for a customer that is interacting with the in-person digital assistant on a first electronic device; identifying the customer using the identifying information received from the in-person digital assistant; receiving a state of the interaction for the interaction from the in-person digital assistant device and saving the state of the interaction; receiving, from a metaverse digital assistant executed by a second electronic device, the identifying information; identifying the customer using the identifying information; retrieving the saved state of the interaction; and communicating the saved state of the interaction to the metaverse digital assistant. The second electronic device may continue the interaction with the customer using the saved state of interaction.
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公开(公告)号：US20200013117A1
公开(公告)日：2020-01-09
申请号：US16502389
申请日：2019-07-03
发明人： Jeffrey Dean MATHWIG , Joe RAQUEPAW
摘要： The invention relates to a virtual banking assistant that provides an overall awareness for a particular customer: The virtual banking assistant system may observe the customer to identify customer intent and context. For example, the virtual banking assistant system may observe the customer's interactions and listen to conversations. The virtual banking assistant may further access customer historical data, e.g., profile data, current account status, spending habits, late/penalties, fraud data, etc. In addition, recent customer activity may be identified.
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