摘要:
The invention provides a method and computer-readable medium for generically reporting the occurrence of an event occurring within a computer system. When an event occurs, parameter values corresponding to one or more predefined parameters that describe the event are identified. The parameter values are then stored in a normalized database configured for storing event parameters corresponding to the occurrence of an unlimited number of event types.
摘要:
Queued mode event reporting is provided. When an event occurs within a computer, an event report is generated describing the event. If the event report cannot be immediately transmitted, it is stored in a queue for future transmission. The queue for storing the report is chosen based on whether a user should have access to the report and on whether a notification should be provided to the user when the event occurs or prior to sending the event report or at both times. A queue trigger program is also configured to execute when the computer goes online and when a user logs into the computer. The queue trigger program causes the queued reports to be sent, if possible, and causes the appropriate notifications to be shown.