Method of processing return to sender mailpieces using voice recognition
    1.
    发明授权
    Method of processing return to sender mailpieces using voice recognition 失效
    使用语音识别处理返回给发送者邮件的方法

    公开(公告)号:US06696656B2

    公开(公告)日:2004-02-24

    申请号:US09996536

    申请日:2001-11-28

    IPC分类号: B07C500

    摘要: An embodiment of the present invention comprises a mailpiece sorting apparatus including a voice recognition system performing a method of processing “return to sender” mailpieces using voice recognition. The operator obtains a “return to sender” mailpiece and determines a sender address segment for identification. The sender address segment is spoken by the operator to the recognition system. The voice recognition software interprets the information and communicates it to recipient matching software. The software narrows the potential sender matches in the mailpiece sorting apparatus addressee database. If a match is made, the operator is prompted to place the mailpiece onto mailpiece sorting apparatus which sends the mailpiece to the proper sort bin based on the identification performed by the matching software. The present invention may also calculate statistical information regarding reject mailpieces and chargeback information for the cost of sorting the “return to sender” mailpiece.

    摘要翻译: 本发明的实施例包括邮件分类装置,其包括使用语音识别处理“返回发送者”邮件的方法的语音识别系统。 操作员获得“返回发件人”邮件并确定发件人地址段进行识别。 发送方地址段由运营商向识别系统讲话。 语音识别软件解释信息并将其传送给接收者匹配软件。 该软件缩小邮件分拣设备收件人数据库中潜在的发件人匹配。 如果进行匹配,则提示操作者基于由匹配软件执行的标识将邮件放置在邮件分类装置上,邮件分类装置将邮件发送到正确的分类箱。 本发明还可以计算关于拒绝邮件的统计信息和用于分类“返回发送者”邮件的费用的拒付信息。

    Method of outsorting return to sender mail using an incoming mail sorting apparatus
    2.
    发明授权
    Method of outsorting return to sender mail using an incoming mail sorting apparatus 有权
    使用传入邮件分拣装置外发返回发件人邮件的方法

    公开(公告)号:US06740835B2

    公开(公告)日:2004-05-25

    申请号:US09996092

    申请日:2001-11-28

    IPC分类号: B07C500

    CPC分类号: B07C3/14 Y10S209/90

    摘要: The an embodiment of the present invention generally comprises a mailpiece sorting apparatus including an addressee database and a state/ZIP Code list generated from the addressee database. Mailpieces for which the addressee cannot be determined are processed using ZIP Code and/or State information read from the mailpiece. The state/ZIP Code information read from the mailpiece is compared to the state/ZIP Code list to determine if there is a match. If there is not match, the mailpiece is sorted to a “return to sender” bin.

    摘要翻译: 本发明的一个实施例通常包括邮件分类装置,其包括收件人数据库和从收件人数据库生成的状态/邮政编码列表。 使用从邮件读取的邮政编码和/或状态信息处理无法确定收件人的邮件。 从邮件读取的状态/邮政编码信息与状态/邮政编码列表进行比较,以确定是否存在匹配。 如果不匹配,邮件将被分类到“返回发件人”bin。