VIRTUAL MAINTENANCE MANAGER
    4.
    发明申请

    公开(公告)号:US20190355240A1

    公开(公告)日:2019-11-21

    申请号:US16417359

    申请日:2019-05-20

    Abstract: A user interface for a security system includes a processing circuit, the processing circuit including a processor and memory coupled to the processor, the memory having instructions stored thereon that, when executed by the processor, cause the processing circuit to receive, from a user via a user device, a user request for information relating to the security system, determine, using natural language processing, an intent and one or more entities associated with the user request, the intent describing a purpose of the user request and the one or more entities describing a type or source of security system data, generate a response to the user request based on the intent and the one or more entities, wherein the response is a graphical display of security system data, and send the response to the user device.

    BUILDING SECURITY SYSTEM WITH USER PRESENTATION FOR FALSE ALARM REDUCTION

    公开(公告)号:US20180315301A1

    公开(公告)日:2018-11-01

    申请号:US15947727

    申请日:2018-04-06

    Abstract: A system for determining and presenting false alarm reduction includes a processing circuit configured to determine addressable false alarms by determining, based on events of building devices of a building and event sequences of one or more false alarm rules, whether the one or more false alarm rules are triggered, where the one or more false alarm rules each include one of the event sequences indicating relationships between the events that are indicative of a situation at the building that causes an addressable false alarm. The processing circuit is configured to generate a plurality of recommendations based the triggered false alarm rules, wherein the recommendations prompt the user to rectify situations at the building that cause the addressable false alarms, generate a user interface comprising an indication of the addressable false alarms and the plurality of recommendations, and cause a display of a user device to display the user interface.

    Building security system with user presentation for false alarm reduction

    公开(公告)号:US10726711B2

    公开(公告)日:2020-07-28

    申请号:US15947727

    申请日:2018-04-06

    Abstract: A system for determining and presenting false alarm reduction includes a processing circuit configured to determine addressable false alarms by determining, based on events of building devices of a building and event sequences of one or more false alarm rules, whether the one or more false alarm rules are triggered, where the one or more false alarm rules each include one of the event sequences indicating relationships between the events that are indicative of a situation at the building that causes an addressable false alarm. The processing circuit is configured to generate a plurality of recommendations based the triggered false alarm rules, wherein the recommendations prompt the user to rectify situations at the building that cause the addressable false alarms, generate a user interface comprising an indication of the addressable false alarms and the plurality of recommendations, and cause a display of a user device to display the user interface.

    Automated alarm panel classification using Pareto optimization

    公开(公告)号:US10573168B1

    公开(公告)日:2020-02-25

    申请号:US16172371

    申请日:2018-10-26

    Abstract: Systems and methods for alarm panel analysis include receiving a plurality of alarm events from the respective alarm panels monitoring corresponding buildings. An alarm analysis system may classify the alarm panels by identifying an alarm type for the alarm events. The alarm analysis system may determine a number of occurrences of each alarm type for the alarm panels, and generate a data point for a dataset for the alarm panels. The alarm analysis system may identify statistical dividers in the data points for the data set, which may be used for assigning a ranking for the alarm panels based on their location in relation to the statistical dividers. The alarm analysis system may construct and a monitoring dashboard which includes the rankings of the alarm panels, which may be rendered on a display to an end user.

    Virtual maintenance manager
    9.
    发明授权

    公开(公告)号:US10916121B2

    公开(公告)日:2021-02-09

    申请号:US16417359

    申请日:2019-05-20

    Abstract: A user interface for a security system includes a processing circuit, the processing circuit including a processor and memory coupled to the processor, the memory having instructions stored thereon that, when executed by the processor, cause the processing circuit to receive, from a user via a user device, a user request for information relating to the security system, determine, using natural language processing, an intent and one or more entities associated with the user request, the intent describing a purpose of the user request and the one or more entities describing a type or source of security system data, generate a response to the user request based on the intent and the one or more entities, wherein the response is a graphical display of security system data, and send the response to the user device.

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