公开(公告)号：US08762795B2

公开(公告)日：2014-06-24

申请号：US12971124

申请日：2010-12-17

申请人： Jonathan LeCroy ,  Wilson Li ,  Mayank Mehta ,  Ayse Yesim Koman ,  Victor William Habib Boctor ,  Mayerber Loureiro De Carvalho Neto ,  Christopher Barnes ,  Frank David Byrum

发明人： Jonathan LeCroy ,  Wilson Li ,  Mayank Mehta ,  Ayse Yesim Koman ,  Victor William Habib Boctor ,  Mayerber Loureiro De Carvalho Neto ,  Christopher Barnes ,  Frank David Byrum

IPC分类号： G06F11/00

CPC分类号： H04L51/04 ,  G06F11/0784

摘要： A hosting provider operates a server system that provides a service to one or more tenants. The server system receives configuration data from the tenants. As part of providing the service to a given tenant, the server system attempts to access an external service due to the configuration data received from the given tenant identifying the external service. Service access errors can occur when attempting to access the external service. In response to determining that an error has occurred when attempting to access the external service, the server system sends a service access alert to a recipient associated with the given tenant. The service access alert notifies the recipient that the error has occurred.

摘要翻译： 托管服务提供商运行为一个或多个租户提供服务的服务器系统。 服务器系统从租户接收配置数据。 作为向给定租户提供服务的一部分，服务器系统由于从给定租户接收到的配置数据识别外部服务，尝试访问外部服务。 尝试访问外部服务时可能会发生服务访问错误。 响应于在尝试访问外部服务时确定发生错误时，服务器系统向与给定租户相关联的接收者发送服务访问警报。 服务访问警报通知收件人发生错误。

公开(公告)号：US20120159268A1

公开(公告)日：2012-06-21

申请号：US12971124

申请日：2010-12-17

申请人： Jonathan LeCroy ,  Wilson Li ,  Mayank Mehta ,  Ayse Yesim Koman ,  Victor William Habib Boctor ,  Mayerber Loureiro De Carvalho Neto ,  Christopher Barnes ,  Frank David Byrum

发明人： Jonathan LeCroy ,  Wilson Li ,  Mayank Mehta ,  Ayse Yesim Koman ,  Victor William Habib Boctor ,  Mayerber Loureiro De Carvalho Neto ,  Christopher Barnes ,  Frank David Byrum

IPC分类号： G06F11/30 ,  G06F11/34

CPC分类号： H04L51/04 ,  G06F11/0784

摘要： A hosting provider operates a server system that provides a service to one or more tenants. The server system receives configuration data from the tenants. As part of providing the service to a given tenant, the server system attempts to access an external service due to the configuration data received from the given tenant identifying the external service. Service access errors can occur when attempting to access the external service. In response to determining that an error has occurred when attempting to access the external service, the server system sends a service access alert to a recipient associated with the given tenant. The service access alert notifies the recipient that the error has occurred.

摘要翻译： 托管服务提供商运行为一个或多个租户提供服务的服务器系统。 服务器系统从租户接收配置数据。 作为向给定租户提供服务的一部分，由于从给定租户接收到的配置数据识别外部服务，服务器系统尝试访问外部服务。 尝试访问外部服务时可能会发生服务访问错误。 响应于在尝试访问外部服务时确定发生错误时，服务器系统向与给定租户相关联的接收者发送服务访问警报。 服务访问警报通知收件人发生错误。