公开(公告)号：US06973478B1

公开(公告)日：2005-12-06

申请号：US09696558

申请日：2000-10-25

申请人： Jussi Ketonen ,  Carolyn Talcott ,  Paul Wieneke

发明人： Jussi Ketonen ,  Carolyn Talcott ,  Paul Wieneke

IPC分类号： G06F15/16 ,  G06Q30/00

CPC分类号： G06Q30/02

摘要： A methodology and automated system are provided whereby a merchant presents timely and relevant information to customers. The system includes a client-side local assistant system and a server-side component. The client-side local assistant system, which is download installed on a customer's computer, implements an automated client-side system that is fully data driven. The data is partly downloaded data, called rulesets, and partly data that is collected and stored locally, called interaction data. The client-side system includes functionality for specifying and interpreting rulesets for observing, analyzing and storing information about, and relating to, computer-mediated customer interactions, such as viewing web pages or playing music. The client-side system also includes functionality for defining periodic tasks, such as gathering, analyzing and displaying information on topics of interest, and for direct interaction between the client-side system and the customer. The server-side component stores and provides access, upon request, to a downloadable version of a client side core local assistant system The server-side component also stores and provides access, upon request, to downloadable rulesets maintained by an agent. It also provides functionality for maintaining download statistics and for controlling the number of downloads of given ruleset. The server-side component also provides functionality for collecting data generated by ruleset application for storage in a server-side interaction database. The schema of this database are constrained to maintain customer privacy. The server-side component also provides functionality for reporting information to assisted merchants; the reporting functionality includes at least the ability to report information by merchant, by ruleset, and over a specified period of time.

摘要翻译： 提供了一种方法和自动化系统，从而商家向客户提供及时且相关的信息。 该系统包括客户端本地辅助系统和服务器端组件。 客户端本地辅助系统（其安装在客户计算机上的下载）实现了完全数据驱动的自动化客户端系统。 数据是部分下载的数据，称为规则集，部分数据被本地收集和存储，称为交互数据。 客户端系统包括用于指定和解释用于观察，分析和存储关于计算机介导的客户交互（例如查看网页或播放音乐）的信息的相关规则的功能。 客户端系统还包括用于定义周期性任务的功能，例如收集，分析和显示有关主题的信息，以及客户端系统与客户之间的直接交互。 服务器端组件根据请求存储并提供客户端核心本地辅助系统的可下载版本的访问。服务器端组件还可以根据请求存储和提供由代理维护的可下载规则集的访问。 它还提供了维护下载统计信息和控制给定规则集的下载次数的功能。 服务器端组件还提供用于收集规则集应用程序生成的数据以存储在服务器端交互数据库中的功能。 该数据库的架构受到限制，以维护客户的隐私。 服务器端组件还提供向辅助商家报告信息的功能; 报告功能至少包括能够通过商家，按规则集和指定的时间段报告信息的能力。

公开(公告)号：US07035828B2

公开(公告)日：2006-04-25

申请号：US10082495

申请日：2002-02-22

申请人： Jussi Ketonen ,  Carolyn Talcott

发明人： Jussi Ketonen ,  Carolyn Talcott

IPC分类号： G06T17/60

CPC分类号： G06Q10/10 ,  Y10S707/99945 ,  Y10S707/99948 ,  Y10S707/99953

摘要： A system for assisting a mobile client interact with associated computers includes a mobile device, a broker, a mini-server and a personal agent. The mobile device transmits requests which include identification information and security information. The requests are transmitted to the mini-server either directly or through the broker. The requests may also be transmitted to the personal agent. Public and restricted requests are transmitted to the mini-server which responds to the requests by providing information accessible through the internet. Private requests are transmitted to the personal agent. Secure connections between the mobile device, broker, mini-server and personal agent are used if required by the security level of the request. The mini-server or personal agent obtains the requested information and formats the requested information according to the requirements of the mobile client identification. The requested information is transmitted to the mobile client in a format which accounts for the visual display limitations of the mobile client.

公开(公告)号：US20080262933A1

公开(公告)日：2008-10-23

申请号：US12166301

申请日：2008-07-01

申请人： Jussi Ketonen

发明人： Jussi Ketonen

IPC分类号： G06Q30/00 ,  G06Q99/00 ,  G06N5/02

CPC分类号： G06Q10/10 ,  G06Q30/02 ,  G06Q30/0239

摘要： A web agent system automatically performs tasks for a computer user based upon the actions of the user. The web agent system includes a local assistant program stored on a user computer which performs various functions based upon rules and data. The local assistant program and rules are downloaded from a first local assistant server maintained by an application service provider. The data used with the rules by the local assistant program is downloaded from a second local assistant server maintained by an assisted merchant. The web agent monitors the user's actions and performs tasks related to the detected actions based upon the rules and data. The web agent also automatically updates the rules and data.

摘要翻译： Web代理系统根据用户的动作自动执行计算机用户的任务。 Web代理系统包括存储在基于规则和数据执行各种功能的用户计算机上的本地辅助程序。 本地辅助程序和规则从由应用服务提供商维护的第一本地辅助服务器下载。 由本地辅助程序的规则使用的数据从由辅助商家维护的第二本地辅助服务器下载。 Web代理监视用户的动作，并根据规则和数据执行与检测到的动作相关的任务。 Web代理还自动更新规则和数据。