公开(公告)号：US20210044718A1

公开(公告)日：2021-02-11

申请号：US16945228

申请日：2020-07-31

Applicant: KYOCERA Document Solutions Inc.

Inventor： Nobuhiro HARA ,  Ken SARATANI ,  Takushi DANDOKO ,  Daigo TASHIRO

IPC: H04N1/00

Abstract: An electronic apparatus includes a remote operation executor, a support information manager, a display controller, a determiner, and an editor. The remote operation executor executes remote operation that receives the operation support from an operator terminal. The support information manager causes a support information storage to store operation procedure data as support information, the operation procedure data indicating a series of operations operated in accordance with the remote operation. The determiner determines whether the operation procedure data that the support information stored in the support information storage indicates is up to date. The editor, when the operation procedure data is not up to date, edits the operation procedure data stored in the support information storage to up to date.

公开(公告)号：US20210044717A1

公开(公告)日：2021-02-11

申请号：US16945175

申请日：2020-07-31

Applicant: KYOCERA Document Solutions Inc.

Inventor： Nobuhiro HARA ,  Ken SARATANI ,  Takushi DANDOKO ,  Daigo TASHIRO

IPC: H04N1/00

Abstract: An electronic apparatus includes a remote operation executor, a support information manager, and a display controller. The remote operation executor executes remote operation that receives the operation support from an operator terminal. The support information manager obtains support information from a support information storage, the support information storage storing, as the support information, operation procedure data indicating a series of operation inputted at the operator terminal. The display controller displays on the display an operation procedure indicated by the operation procedure data included in the support information obtained by the support information manager.