公开(公告)号：US07657436B2

公开(公告)日：2010-02-02

申请号：US10240614

申请日：2001-03-30

申请人： Kevin Elmore ,  Vince Hoeser ,  David Horn ,  Linda Horne ,  Charles Kaake ,  Kevin Kelly ,  Mark Mabel ,  Hal Rodriguez ,  Paul Stephens ,  Vadim Pokotylo ,  Girish Bakhru

发明人： Kevin Elmore ,  Vince Hoeser ,  David Horn ,  Linda Horne ,  Charles Kaake ,  Kevin Kelly ,  Mark Mabel ,  Hal Rodriguez ,  Paul Stephens ,  Vadim Pokotylo ,  Girish Bakhru

IPC分类号： G06F17/60

CPC分类号： G06Q30/06 ,  G06Q10/06 ,  G06Q20/382 ,  G06Q30/02 ,  G06Q30/04 ,  G06Q30/0601 ,  H04L67/42

摘要： A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adapters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.

摘要翻译： 全面的电子商务支持系统包括三个层面：（1）业务层，包括在所有客户互动中统一数据和业务流程的各种智能组件; （2）集成层，包括各种通信消息接口和企业应用程序集成适配器，它们提供灵活，自动化和过程驱动的解决方案，用于整合业务应用程序和操作支持系统; 和（3）通过特定商业门户呈现的表示层，包括各种客户视图。 智能组件服务器提供成功开展业务所需的核心服务和全面的业务流程逻辑。 通信消息接口与后台系统集成，用于计费，配置和互连等功能。

公开(公告)号：US20060059107A1

公开(公告)日：2006-03-16

申请号：US10240614

申请日：2001-03-30

申请人： Kevin Elmore ,  Vince Hoeser ,  David Hom ,  Linda Horne ,  Charles Kaake ,  Kevin Kelly ,  Mark Mabel ,  Hal Rodriguez ,  Paul Stephens ,  Vadim Pokotylo ,  Girish Bakhru

发明人： Kevin Elmore ,  Vince Hoeser ,  David Hom ,  Linda Horne ,  Charles Kaake ,  Kevin Kelly ,  Mark Mabel ,  Hal Rodriguez ,  Paul Stephens ,  Vadim Pokotylo ,  Girish Bakhru

IPC分类号： G06Q99/00

CPC分类号： G06Q30/06 ,  G06Q10/06 ,  G06Q20/382 ,  G06Q30/02 ,  G06Q30/04 ,  G06Q30/0601 ,  H04L67/42

摘要： A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adpaters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.

摘要翻译： 全面的电子商务支持系统包括三个层面：（1）业务层，包括在所有客户互动中统一数据和业务流程的各种智能组件; （2）集成层，包括各种通信消息传递接口和企业应用程序集成接口，为业务应用和业务支持系统之间的整合提供灵活，自动化和流程驱动的解决方案; 和（3）通过特定商业门户呈现的表示层，包括各种客户视图。 智能组件服务器提供成功开展业务所需的核心服务和全面的业务流程逻辑。 通信消息接口与后台系统集成，用于计费，配置和互连等功能。

公开(公告)号：US20100145718A1

公开(公告)日：2010-06-10

申请号：US12689782

申请日：2010-01-19

申请人： Kevin Elmore ,  Vince Hoeser ,  David Horn ,  Linda Horn ,  Charles Kaake ,  Kevin Kelly ,  Mark Mabel ,  Hal Rodriguez ,  Paul Stephens ,  Vadim Pokotylo ,  Girish Bakhru

发明人： Kevin Elmore ,  Vince Hoeser ,  David Horn ,  Linda Horn ,  Charles Kaake ,  Kevin Kelly ,  Mark Mabel ,  Hal Rodriguez ,  Paul Stephens ,  Vadim Pokotylo ,  Girish Bakhru

IPC分类号： G06Q10/00 ,  G06F9/46 ,  G06F17/30 ,  G06Q30/00

CPC分类号： G06Q30/06 ,  G06Q10/06 ,  G06Q20/382 ,  G06Q30/02 ,  G06Q30/04 ,  G06Q30/0601 ,  H04L67/42

摘要： A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adapters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.

摘要翻译： 全面的电子商务支持系统包括三个层面：（1）业务层，包括在所有客户互动中统一数据和业务流程的各种智能组件; （2）集成层，包括各种通信消息接口和企业应用程序集成适配器，它们提供灵活，自动化和过程驱动的解决方案，用于整合业务应用程序和操作支持系统; 和（3）通过特定商业门户呈现的表示层，包括各种客户视图。 智能组件服务器提供成功开展业务所需的核心服务和全面的业务流程逻辑。 通信消息接口与后台系统集成，用于计费，配置和互连等功能。

公开(公告)号：US08473303B2

公开(公告)日：2013-06-25

申请号：US12689782

申请日：2010-01-19

申请人： Kevin Elmore ,  Vince Hoeser ,  David Horn ,  Linda Horn ,  Charles Kaake ,  Mark Mabel ,  Kevin Kelly ,  Hal Rodriguez ,  Paul Stephens ,  Vadim Pokotylo ,  Girish Bakhru

发明人： Kevin Elmore ,  Vince Hoeser ,  David Horn ,  Linda Horn ,  Charles Kaake ,  Mark Mabel ,  Kevin Kelly ,  Hal Rodriguez ,  Paul Stephens ,  Vadim Pokotylo ,  Girish Bakhru

IPC分类号： G06Q10/00

CPC分类号： G06Q30/06 ,  G06Q10/06 ,  G06Q20/382 ,  G06Q30/02 ,  G06Q30/04 ,  G06Q30/0601 ,  H04L67/42

摘要： A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adapters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.

摘要翻译： 全面的电子商务支持系统包括三个层面：（1）业务层，包括在所有客户互动中统一数据和业务流程的各种智能组件; （2）集成层，包括各种通信消息接口和企业应用程序集成适配器，它们提供灵活，自动化和过程驱动的解决方案，用于整合业务应用程序和操作支持系统; 和（3）通过特定商业门户呈现的表示层，包括各种客户视图。 智能组件服务器提供成功开展业务所需的核心服务和全面的业务流程逻辑。 通信消息接口与后台系统集成，用于计费，配置和互连等功能。