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公开(公告)号:US20240172331A1
公开(公告)日:2024-05-23
申请号:US17993520
申请日:2022-11-23
申请人: Kore.ai., Inc.
发明人: Rajkumar KONERU , Prasanna Kumar Arikala GUNALAN , Timothy LOEWENSTEIN, II , Gopinath POLAVARAPU
CPC分类号: H04W76/45 , G10L15/1815 , G10L15/22 , G10L15/30
摘要: A virtual assistant server receives from a network communication device, message data provided by a user operating a first two-way radio via a first channel. Subsequently, the virtual assistant server generates response data to the message data and determines a response channel based on the message data. The virtual assistant server establishes a communication session with a network communication device based on the determined response channel and transmits the response data to the network communication device via the established communication session.