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公开(公告)号：US08719643B2
公开(公告)日：2014-05-06
申请号：US12952462
申请日：2010-11-23
申请人： Kuniaki Shimada , Yasuhide Matsumoto , Yukihiro Watanabe , Yuji Wada , Masazumi Matsubara , Kenji Morimoto , Akira Katsuno , Keiichi Oguro
发明人： Kuniaki Shimada , Yasuhide Matsumoto , Yukihiro Watanabe , Yuji Wada , Masazumi Matsubara , Kenji Morimoto , Akira Katsuno , Keiichi Oguro
IPC分类号： G06F11/00
CPC分类号： G06F11/0793 , G06F11/0748 , G06F11/327
摘要： When a problem occurs in a computer system, the following processing is performed. That is, a troubleshooting procedure that includes, at least, operation content and input request for system information, presented to an operator, and in which command to acquire system information related to the input request from the information source of the system information are assigned to the input request, is referenced. Furthermore, in accordance with the command, system information is collected from an information source where system information exists. Then, after those input request for system information have been removed from the troubleshooting procedure, the resultant troubleshooting procedure is presented to the operator. Thus, the workload of the operator in the troubleshooting operation can be significantly reduced, and the time until the operation is completed is shortened, making rapid troubleshooting possible.
摘要翻译： 当在计算机系统中出现问题时，执行以下处理。 也就是说，至少包括提供给操作者的系统信息的操作内容和输入请求以及从系统信息的信息源获取与输入请求相关的系统信息的命令的故障排除过程被分配给 输入请求被引用。 此外，根据该命令，从存在系统信息的信息源收集系统信息。 然后，在从故障排除步骤中删除系统信息的这些输入请求之后，将向操作员呈现所产生的故障排除步骤。 因此，可以显着减少操作者在故障排除操作中的工作量，直到操作完成的时间缩短，从而使故障排除成为可能。
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公开(公告)号：US20090132203A1
公开(公告)日：2009-05-21
申请号：US12359898
申请日：2009-01-26
IPC分类号： G06F15/00
摘要： A system management apparatus includes a countermeasure-result evaluating unit that evaluates whether a countermeasure taken by a countermeasure taking unit has been solved, and that stores the result of evaluation in a countermeasure database to reflect the result to a criterion for selecting the countermeasure by a countermeasure determining unit next time.
摘要翻译： 一种系统管理装置，包括：对策结果评价部，其评价对策取得部所采取的对策是否得到解决，并将评价结果存储在对策数据库中，以将结果反映为用于选择对策的标准 对策确定单位下次。
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公开(公告)号：US08145449B2
公开(公告)日：2012-03-27
申请号：US12359898
申请日：2009-01-26
IPC分类号： G21C17/00
摘要： A system management apparatus includes a countermeasure-result evaluating unit that evaluates whether a countermeasure taken by a countermeasure taking unit has been solved, and that stores the result of evaluation in a countermeasure database to reflect the result to a criterion for selecting the countermeasure by a countermeasure determining unit next time.
摘要翻译： 一种系统管理装置，包括：对策结果评价部，其评价对策取得部所采取的对策是否得到解决，并将评价结果存储在对策数据库中，以将结果反映为用于选择对策的标准 对策确定单位下次。
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4.发明申请COMPUTER-READABLE, NON-TRANSITORY MEDIUM STORING A SYSTEM OPERATIONS MANAGEMENT SUPPORTING PROGRAM, SYSTEM OPERATIONS MANAGEMENT SUPPORTING METHOD, AND SYSTEM OPERATIONS MANAGEMENT SUPPORTING APPARATUS 审中-公开计算机可读，非中间媒体存储系统操作管理支持程序，系统操作管理支持方法和系统操作管理支持设备公开(公告)号：US20110093310A1
公开(公告)日：2011-04-21
申请号：US12954325
申请日：2010-11-24
申请人： Yukihiro Watanabe , Yasuhide Matsumoto , Kuniaki Shimada , Keiichi Oguro , Akira Katsuno , Yuji Wada , Masazumi Matsubara , Kenji Morimoto
发明人： Yukihiro Watanabe , Yasuhide Matsumoto , Kuniaki Shimada , Keiichi Oguro , Akira Katsuno , Yuji Wada , Masazumi Matsubara , Kenji Morimoto
IPC分类号： G06Q10/00
CPC分类号： G05B19/41865 , G05B2219/32234 , G05B2219/32371 , G06Q10/0635 , Y02P90/20 , Y02P90/26 , Y02P90/86
摘要： Based on past failure sign appearance situations and past failure occurrence situations, failure occurrence probability which varies with a time elapse after failure sign appearance is calculated, and also, based on maintenance cost information of an operations management objective system, a short-term troubleshooting cost required for responding to a failure associated with the failure sign appeared in the system is calculated. Furthermore, based on the past failure sign appearance situations and the past failure occurrence situations, and also, the maintenance cost information and the failure occurrence probability, a short-term first preventive maintenance cost required for preventive maintenance of the failure associated with the failure sign, and also, the failure occurrence probability and a short-term second preventive maintenance cost for when preventive maintenance performance is postponed until next failure sign appearance, are calculated. Then, options in which the short-term first preventive maintenance cost, the short-term second preventive maintenance cost and the troubleshooting cost are associated with the failure occurrence probability, are prepared to be offered via an output device.
摘要翻译： 根据过去故障标志出现情况和过去故障发生情况，计算出故障符号出现后随时间变化的故障发生概率，并根据运行管理目标系统的维护成本信息，短期故障排除成本 计算出系统中出现故障符号相关故障所需的响应。 此外，根据过去的故障标志出现情况和过去的故障发生情况，以及维护成本信息和故障发生概率，预防性维护与故障标志相关的故障所需的短期第一预防性维护成本 ，并且还计算出将预防性维护性能推迟到下一次失败标志出现时的故障发生概率和短期第二预防性维护成本。 然后，准备通过输出装置提供短期第一预防性维护成本，短期第二预防维护成本和故障排除成本与故障发生概率相关联的选项。
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公开(公告)号：US20110066939A1
公开(公告)日：2011-03-17
申请号：US12952462
申请日：2010-11-23
申请人： Kuniaki Shimada , Yasuhide Matsumoto , Yukihiro Watanabe , Yuji Wada , Masazumi Matsubara , Kenji Morimoto , Akira Katsuno , Keiichi Oguro
发明人： Kuniaki Shimada , Yasuhide Matsumoto , Yukihiro Watanabe , Yuji Wada , Masazumi Matsubara , Kenji Morimoto , Akira Katsuno , Keiichi Oguro
IPC分类号： G06F3/00
CPC分类号： G06F11/0793 , G06F11/0748 , G06F11/327
摘要： When a problem occurs in a computer system, the following processing is performed. That is, a troubleshooting procedure that includes, at least, operation content and input request for system information, presented to an operator, and in which command to acquire system information related to the input request from the information source of the system information are assigned to the input request, is referenced. Furthermore, in accordance with the command, system information is collected from an information source where system information exists. Then, after those input request for system information have been removed from the troubleshooting procedure, the resultant troubleshooting procedure is presented to the operator. Thus, the workload of the operator in the troubleshooting operation can be significantly reduced, and the time until the operation is completed is shortened, making rapid troubleshooting possible.
摘要翻译： 当在计算机系统中出现问题时，执行以下处理。 也就是说，至少包括提供给操作者的系统信息的操作内容和输入请求以及从系统信息的信息源获取与输入请求相关的系统信息的命令的故障排除过程被分配给 输入请求被引用。 此外，根据该命令，从存在系统信息的信息源收集系统信息。 然后，在从故障排除步骤中删除系统信息的这些输入请求之后，将向操作员呈现所产生的故障排除步骤。 因此，可以显着减少操作者在故障排除操作中的工作量，直到操作完成的时间缩短，从而使故障排除成为可能。
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公开(公告)号：US08438422B2
公开(公告)日：2013-05-07
申请号：US12275946
申请日：2008-11-21
IPC分类号： G06F11/00
CPC分类号： H04L41/0631 , G06F11/0748 , G06F11/079 , G06F11/0793
摘要： A recording medium stores a program which causes a computer to execute a process for responding to failure of a management subject apparatus, based on incident information. The program causes the computer to execute a management procedure. The procedure manages steps of the response to the failure with the incident information. A response knowledge acquisition procedure referring to failure response information in which is described response knowledge corresponding to each step of the response to the failure, and acquires response knowledge for the failure in accordance with the step of the response to the failure managed by the failure response step management procedure with the incident information. A response knowledge process execution procedure executes a process in accordance with the response knowledge for the failure acquired by the response knowledge acquisition procedure.
摘要翻译： 记录介质存储使计算机基于事件信息执行用于管理对象装置的故障的响应的处理的程序。 程序使计算机执行管理程序。 该过程通过事件信息管理对故障的响应的步骤。 响应知识获取过程参考故障响应信息，其中描述了对应于故障响应的每个步骤的响应知识，并且根据对故障响应管理的故障的响应的步骤获取故障的响应知识 事件信息的步骤管理程序。 响应知识处理执行过程根据响应知识获取过程获取的故障的响应知识执行处理。
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7.发明申请Method and apparatus for managing network configuration, and computer product 审中-公开用于管理网络配置的方法和设备，以及计算机产品公开(公告)号：US20070223530A1
公开(公告)日：2007-09-27
申请号：US11454850
申请日：2006-06-19
IPC分类号： H04J3/16
CPC分类号： H04L41/0803 , H04L41/12
摘要： A network-configuration management apparatus manages a configuration of a network in which a plurality of network devices including a plurality of servers is connected. An upper-layer-specification receiving unit receives an upper layer specification from a user. A grouping unit groups the servers based on the received upper layer specification. A configuration display unit that displays the configuration of the network based on the grouping of the servers.
摘要翻译： 网络配置管理装置管理包括多个服务器的多个网络装置连接的网络的结构。 上层规范接收单元从用户接收上层规范。 分组单元根据接收的上层规范对服务器进行分组。 一种配置显示单元，其基于所述服务器的分组来显示所述网络的配置。
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公开(公告)号：US20100318653A1
公开(公告)日：2010-12-16
申请号：US12868561
申请日：2010-08-25
IPC分类号： G06F15/173
CPC分类号： G06F11/3466 , G06F11/3006 , G06F11/3051 , G06F11/3476
摘要： An information obtaining assistance apparatus including: a storage to store system environment information on an information processing system and obtaining method information on one or more methods of obtaining information; and a processor to create presentation information that is based on the system environment information and the obtaining method information and to present a method of obtaining target information of the information processing system.
摘要翻译： 一种信息获取辅助装置，包括：存储器，用于存储关于信息处理系统的系统环境信息，并获得关于获得信息的一种或多种方法的方法信息; 以及处理器，用于创建基于系统环境信息和获取方法信息的呈现信息，并且提供获取信息处理系统的目标信息的方法。
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9.发明授权公开(公告)号：US07619988B2
公开(公告)日：2009-11-17
申请号：US11203177
申请日：2005-08-15
IPC分类号： H04L12/28
CPC分类号： H04L41/22 , H04L41/0853 , H04L41/12
摘要： According to this invention, it is possible to display the overall configuration of a network and, at the same time, an important part of the network in detail according to the objective of monitoring so as to be able to grasp/monitor the important part of the network in detail, while globally grasping/monitoring the network configuration, for the purpose of an efficient monitoring operation on the network configuration. A network configuration management apparatus 100 for managing the configuration of a network 101 formed by connecting a plurality of network devices comprises a topology information acquiring section 11 for acquiring topology information on each of the network devices and a degree of importance determining section 12 for computationally determining the degree of importance of each of the network devices, using the topology information acquired by the topology information acquiring section 11. The apparatus 100 displays a network map on the basis of the computationally determined degrees of importance.
摘要翻译： 根据本发明，可以根据监视的目的显示网络的整体结构，同时显示网络的重要部分，以便能够掌握/监视网络的重要部分 网络详细，同时全局掌握/监控网络配置，目的是对网络配置进行有效的监控操作。 用于管理通过连接多个网络装置形成的网络101的配置的网络配置管理装置100包括：拓扑信息获取部11，用于获取每个网络装置的拓扑信息;以及重要度决定部12，用于计算确定 使用由拓扑信息获取部分11获取的拓扑信息来确定每个网络设备的重要性程度。装置100基于计算确定的重要程度来显示网络图。
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10.发明申请公开(公告)号：US20090183022A1
公开(公告)日：2009-07-16
申请号：US12275946
申请日：2008-11-21
IPC分类号： G06F11/00
CPC分类号： H04L41/0631 , G06F11/0748 , G06F11/079 , G06F11/0793
摘要： A recording medium stores a program which causes a computer to execute a process for responding to failure of a management subject apparatus, based on incident information. The program causes the computer to execute a management procedure. The procedure manages steps of the response to the failure with the incident information. A response knowledge acquisition procedure referring to failure response information in which is described response knowledge corresponding to each step of the response to the failure, and acquires response knowledge for the failure in accordance with the step of the response to the failure managed by the failure response step management procedure with the incident information. A response knowledge process execution procedure executes a process in accordance with the response knowledge for the failure acquired by the response knowledge acquisition procedure.
摘要翻译： 记录介质存储使计算机基于事件信息执行用于管理对象装置的故障的响应的处理的程序。 程序使计算机执行管理程序。 该过程通过事件信息管理对故障的响应的步骤。 响应知识获取过程参考故障响应信息，其中描述了对应于故障响应的每个步骤的响应知识，并且根据对由故障响应管理的故障的响应的步骤获取故障的响应知识 事件信息的步骤管理程序。 响应知识处理执行过程根据响应知识获取过程获取的故障的响应知识执行处理。
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