公开(公告)号：US20250046297A1

公开(公告)日：2025-02-06

申请号：US18793375

申请日：2024-08-02

Applicant: LEXMARK INTERNATIONAL, INC.

Inventor： PETER STEWART DAVIDSON, JR. ,  KEITH BRYAN HARDIN ,  MICHAEL JAMES HAROLD HOLMES ,  ROBERT HENRY MUYSKENS

IPC: G10L15/06

Abstract: Sound or video systems are used to deliver predetermined content to a customer audience. It is important to validate that the intended material is being received and understood by the targeted audience. Sound or video system service providers prove their value by providing feedback metrics that the system is working as expected. The present invention automates and enhances this process and makes the validation continuous for constant validation at a much lower cost. Enhancements creates metrics beyond a human's ability to discern the quality of the service. The also includes features that can automatically determine the cause and recommended solution if the system's performance is not as expected. The metrics are then aggregated for full system wide operation in a graphical and tabular analytic interface.