公开(公告)号：US20210150654A1

公开(公告)日：2021-05-20

申请号：US16684635

申请日：2019-11-15

申请人： MOTOROLA SOLUTIONS, INC.

发明人： Gelayol MORADZADEH ,  Isabel FIRPO ,  Curtis PORTER ,  Kylene TANNER

IPC分类号： G06Q50/26 ,  G10L15/22 ,  G10L15/18

摘要： A device, system and method for role based data collection and public-safety incident response is provided. A computing device receives a call to report a public-safety incident. The computing device determines a role of a caller on the call, the role of the caller being relative to the public-safety incident. The computing device retrieves, from one or more memories, data dependent on the role of the caller. The computing device controls a notification device to provide the data dependent on the role of the caller.

公开(公告)号：US20220303947A1

公开(公告)日：2022-09-22

申请号：US17205488

申请日：2021-03-18

申请人： MOTOROLA SOLUTIONS, INC.

发明人： Adam MCCLELLAND ,  Isabel FIRPO ,  Ron WILSON ,  Meurig SAGE

IPC分类号： H04W68/02 ,  H04W4/90

摘要： A device, system and method for transmitting notifications based on indications of effectiveness for previous notifications is provided. A public-safety answering point (PSAP) device transmits, to first communication devices, a first notification of a given type, associated with a first public-safety incident. The PSAP device, subsequent to transmitting the first notification, tracks indications of effectiveness of the first notification determined from one or more of: PSAP call traffic; locations and/or responses of the first communication devices and/or PSAP-related data retrieved from one or more servers external or internal to a PSAP system. The PSAP device transmits, to second communication devices, a second notification of the given type, the second notification associated with a second public-safety incident; one or more of the second notification and transmitting of the second notification being modified, relative to the first notification, based on the one or more indications of effectiveness.