公开(公告)号：US11109214B1

公开(公告)日：2021-08-31

申请号：US17007264

申请日：2020-08-31

申请人： MOTOROLA SOLUTIONS, INC.

发明人： Samuel Claybrook ,  Jonathan Solomon ,  Joshua Smith

IPC分类号： H04W4/90 ,  H04L29/06 ,  H04W76/50 ,  H04W4/021

摘要： A device, system and method for serving interfaces to client access devices based on assigned roles is provided. A device detects an authentication of a PSAP user via a client access device and retrieves a PSAP load. The PSAP load may be a current and/or historical call-taking load, and/or a current and/or historical first-responder dispatching load. The device assigns, based on the PSAP load, a role to the PSAP user, the role comprising one of: a call-taking role; a first-responder-dispatching role; and a combined call-taking and first-responder-dispatching role. The device serves, to the client access device, based on the role assigned to the PSAP user, a corresponding interface to one of: a call-taking application; a first-responder-dispatching application; and a combined call-taking and first-responder-dispatching application.