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公开(公告)号：US5841842A
公开(公告)日：1998-11-24
申请号：US662686
申请日：1996-06-13
CPC分类号： H04M11/066 , H04L12/4612 , H04M11/06
摘要： A method of processing incoming digital telephone calls from remotely located call originators which are destined for receipt by a host computer system. The host computer system is linked to the telephone network by a network access server. The call originators may be any type of data terminal, such as a personal computer or a credit card swipe, which is connected to a modem. The network access server extracts control signals imparted onto the telephone line and correlates the control signals with particular communications, routing or applications protocols identified with the call originators. The modem in the network access server which answers the call is configured during the call connect process and placed in a compatible format for the communications protocol of the incoming call. This dynamic custom configuration of the modem reduces the overall telephone call connection and processing time. The control signals may also be used by network access server for customized call routing or by the network access server or host computer system to run specialized application programs. The method is particularly suitable for use by large enterprises handling a high volume of incoming calls in which data is transmitted to the host computer system according to a variety of different communications protocols, or where the implementation of different routing paths or applications programs is desireable according to the identity or classification of the call originator.
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2.发明授权
公开(公告)号：US5761281A
公开(公告)日：1998-06-02
申请号：US688403
申请日：1996-07-30
申请人： Marc S. Baum , Robert C. Suffern , Donald Balton , Daniel L. Schoo , Peter P. Jankus , Lih-Shyng Tzeng , Terrel Jones
发明人： Marc S. Baum , Robert C. Suffern , Donald Balton , Daniel L. Schoo , Peter P. Jankus , Lih-Shyng Tzeng , Terrel Jones
CPC分类号： H04M11/066 , H04L12/4612 , H04M11/06
摘要： A method of processing incoming digital telephone calls from remotely located call originators which are destined for receipt by a host computer system. The host computer system is linked to the telephone network by a network access server. The call originators may be any type of data terminal, such as a personal computer or a credit card swipe, which is connected to a modem. The network access server extracts control signals imparted onto the telephone line and correlates the control signals with particular communications, routing or applications protocols identified with the call originators. The modem in the network access server which answers the call is configured during the call connect process and placed in a compatible format for the communications protocol of the incoming call. This dynamic custom configuration of the modem reduces the overall telephone call connection and processing time. The control signals may also be used by network access server for customized call routing or by the network access server or host computer system to run specialized application programs. The method is particularly suitable for use by large enterprises handling a high volume of incoming calls in which data is transmitted to the host computer system according to a variety of different communications protocols, or where the implementation of different routing paths or applications programs is desirable according to the identity or classification of the call originator.
摘要翻译： 一种处理来自远程呼叫发起者的来电数字电话呼叫的方法，该呼叫发起者将要由主机系统接收。 主机系统通过网络接入服务器连接到电话网络。 呼叫始发者可以是连接到调制解调器的任何类型的数据终端，例如个人计算机或信用卡刷卡。 网络接入服务器提取给予电话线路的控制信号，并将控制信号与由呼叫发起者标识的特定通信，路由或应用协议相关联。 在呼叫连接过程中配置了应答呼叫的网络接入服务器中的调制解调器，并将其配置为与来电通信协议兼容的格式。 调制解调器的动态定制配置降低了整体电话呼叫连接和处理时间。 控制信号也可以由网络接入服务器用于定制呼叫路由，或由网络接入服务器或主机计算机系统运行专用应用程序。 该方法特别适用于处理大量来电的大型企业，其中根据各种不同的通信协议将数据传输到主机系统，或者根据不同的路由路径或应用程序的实现需要根据 呼叫发起人的身份或分类。
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3.发明授权
公开(公告)号：US5577105A
公开(公告)日：1996-11-19
申请号：US212515
申请日：1994-03-11
申请人： Marc S. Baum , Robert C. Suffern , Donald Balton , Daniel L. Schoo , Peter P. Jankus , Lih-Shyng Tzeng , Terrel Jones
发明人： Marc S. Baum , Robert C. Suffern , Donald Balton , Daniel L. Schoo , Peter P. Jankus , Lih-Shyng Tzeng , Terrel Jones
CPC分类号： H04M11/066 , H04L12/4612 , H04M11/06
摘要： A method of processing incoming digital telephone calls from remotely located call originators which are destined for receipt by a host computer system. The host computer system is linked to the telephone network by a network access server. The call originators may be any type of data terminal, such as a personal computer or a credit card swipe, which is connected to a modem. The network access server extracts control signals imparted onto the telephone line and correlates the control signals with particular communications, routing or applications protocols identified with the call originators. The modem in the network access server which answers the call is configured during the call connect process and placed in a compatible format for the communications protocol of the incoming call. This dynamic custom configuration of the modem reduces the overall telephone call connection and processing time. The control signals may also be used by network access server for customized call routing or by the network access server or host computer system to run specialized application programs. The method is particularly suitable for use by large enterprises handling a high volume of incoming calls in which data is transmitted to the host computer system according to a variety of different communications protocols, or where the implementation of different routing paths or applications programs is desireable according to the identity or classification of the call originator.
摘要翻译： 一种处理来自远程呼叫发起者的来电数字电话呼叫的方法，该呼叫发起者将要由主机系统接收。 主机系统通过网络接入服务器连接到电话网络。 呼叫始发者可以是连接到调制解调器的任何类型的数据终端，例如个人计算机或信用卡刷卡。 网络接入服务器提取给予电话线路的控制信号，并将控制信号与由呼叫发起者标识的特定通信，路由或应用协议相关联。 在呼叫连接过程中配置了应答呼叫的网络接入服务器中的调制解调器，并将其配置为与来电通信协议兼容的格式。 调制解调器的动态定制配置降低了整体电话呼叫连接和处理时间。 控制信号也可以由网络接入服务器用于定制呼叫路由，或由网络接入服务器或主机计算机系统运行专用应用程序。 该方法特别适用于处理大量来电的大型企业，其中根据各种不同的通信协议将数据传输到主机系统，或者根据不同的路由路径或应用程序的实现需要根据 呼叫发起人的身份或分类。
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