公开(公告)号：US20190236157A1

公开(公告)日：2019-08-01

申请号：US15884064

申请日：2018-01-30

Applicant: Microsoft Technology Licensing, LLC

Inventor： Nikhil Agarwal ,  Pankhuri Goyal ,  Sachin Kakkar

IPC: G06F17/30

CPC classification number: G06F16/24578 ,  G06F16/283 ,  G06F16/9535

Abstract: The disclosed embodiments provide a system for processing data. During operation, the system obtains a set of questions from a community of members. Next, the system uses a set of tags for each question and member attributes for a member of the community to calculate a relevance score representing a relevance of the question to the member. The system then combines the relevance score with additional scores for the member to obtain an overall score between the question and the member. Finally, the system ranks the set of questions by the overall scores and outputs the ranked set of questions to the member for use in obtaining answers to the set of questions from the member.