SYSTEM AND METHOD FOR GENERATING AND IMPLEMENTING A REAL-TIME MULTI-FACTOR AUTHENTICATION POLICY ACROSS MULTIPLE CHANNELS

    公开(公告)号:US20210014266A1

    公开(公告)日:2021-01-14

    申请号:US16506683

    申请日:2019-07-09

    Applicant: NICE LTD.

    Abstract: Systems and methods for generating and implementing a real-time multi-factor authentication policy across multiple channels, are configured to: during a pre-authentication stage: receive, via a user interface, information defining one or more scenarios; receive, via the user interface, information defining one or more authentication flows; for each of the one or more scenarios, map one of the one or more authentication flows to a given scenario; and generate a multi-factor authentication policy associated with each of the one or more scenarios; and during a real-time authentication stage: upon receiving an interaction, identify, by a decision engine, a relevant scenario of the one or more scenarios; implement, by the decision engine, the multi-factor authentication policy associated with the relevant scenario; and determine, by the decision engine, an authentication result.

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