公开(公告)号：US20220012281A1

公开(公告)日：2022-01-13

申请号：US16927388

申请日：2020-07-13

Applicant: NICE LTD.

Inventor： Natan KATZ ,  Shem Tov Shay LEVY ,  Tal HAGUEL

IPC: G06F16/735 ,  H04N21/45 ,  G06N3/08 ,  G06N3/04 ,  H04N21/414

Abstract: A system is provided to predict requested playbacks of media files by users from a media storage system. The system includes a processor and a computer readable medium operably coupled thereto, to perform predictive playback operations which include accessing an AI model and a media file comprising metadata associated with generating the media file, generating a predictive score for a playback of the media file based on the AI model and the metadata, comparing the predictive score to a threshold required to transcode the media file into a playback format prior to the playback, predicting the playback based on the comparing, determining a predicted playback time of the media file based on the metadata for the media file, and transcoding the media file into the playback format prior to the predicted playback time.