公开(公告)号：US20220237364A1

公开(公告)日：2022-07-28

申请号：US17160392

申请日：2021-01-28

Applicant: NICE LTD.

Inventor： Yuval SHACHAF ,  Yaron BIALY ,  Natan KATZ ,  Eran ROSEBERG

IPC: G06F40/117 ,  G06F40/177 ,  G06F16/35

Abstract: A computerized-method for automatically documenting automatically-discovered actions of a business-process for automation thereof is provided herein. The computerized-method includes operating a build-automation-document module. The build-automation-document module includes: (i) retrieving the set of automatically-discovered actions of the business process for automation thereof. Each action is of a related type and related to an application to complete the business process via the applications portal. (ii) for each action of the set of automatically-discovered actions, extracting an associated routine-name of a routine; (iii) grouping similar actions by related window in related application and type of action into clusters of actions; (iv) removing clusters of actions which are not necessary to an automated business process; (v) sorting the clusters of actions in an order for automatically performing the business process; and (vi) saving the sorted automatically-discovered actions into a file to be presented on a display unit that is associated to the computerized system.