公开(公告)号：US20230062929A1

公开(公告)日：2023-03-02

申请号：US17464040

申请日：2021-09-01

Applicant: NICE Ltd.

Inventor： Advait SAMANT ,  Kundan JHA ,  Praver CHAWLA ,  Sumit VASHISTHA

IPC: G06Q30/02

Abstract: A system and method for generating response data statistics by for example, receiving response data items, each including an associated score measuring the likelihood of a user to recommend. For each data item, if the associated score is null a historical score may be used as the associated score. The response data item may then be categorized into groups based on the associated scores and a ratio of the number of response data items in a group to the total number of response data items may be calculated. Generated data may be displayed for each group.