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公开(公告)号：US10269352B2
公开(公告)日：2019-04-23
申请号：US15390026
申请日：2016-12-23
Applicant: NICE Ltd.
Inventor： Robert William Morris , Neeraj Singh Verma
Abstract: A system and method for detecting phonetically similar imposter phrases may include using automatic speech recognition (ASR) to search for a first phrase in a set of objects; producing a list of references by searching for the first phrase in the set of objects using phonetic search; using output produced by the ASR to determine whether or not a reference in the list points to a phrase that is the same as the first phrase; and if it is determined that the reference points to a second phrase that is different from the first phrase then marking the second phrase as a potential cause for a phrase search false positive.
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