公开(公告)号：US07945041B2

公开(公告)日：2011-05-17

申请号：US11140658

申请日：2005-05-27

申请人： Nathan S. Caswell ,  Jeffrey D. Gilley ,  Drew A. Kightlinger ,  Deborah M. Putt

发明人： Nathan S. Caswell ,  Jeffrey D. Gilley ,  Drew A. Kightlinger ,  Deborah M. Putt

IPC分类号： H04M3/00

CPC分类号： G06Q10/06

摘要： Under the present invention, a request for a composite service is received from a customer. Based on the request, a delivery task list including one or more tasks required to fulfill the request is defined. The tasks are each then assigned to a service provider for performance, and a schedule for their performance is determined. As the tasks are being performed, a tracking a status thereof is tracked. Once the tasks have been completed, the customer is notified, surveyed and/or invoiced.

摘要翻译： 在本发明中，从客户接收对组合服务的请求。 基于该请求，定义包括满足请求所需的一个或多个任务的递送任务列表。 然后将任务分配给服务提供商以进行性能，并确定其性能调度。 当执行任务时，跟踪其状态。 一旦任务完成，客户将被通知，调查和/或开具发票。