公开(公告)号：US20220351219A1

公开(公告)日：2022-11-03

申请号：US17641328

申请日：2020-08-26

Applicant: PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO., LTD.

Inventor： Keisuke SUETSUGI ,  Masataka SUGIURA

IPC: G06Q30/02 ,  G06V40/16 ,  G06V10/26 ,  G06Q30/06

Abstract: Provided is a system which enables a business operator that operates a physical store to identify each customer and acquire related store use information, without any need for management of customers' face images at each store. A store use information distribution device includes a processor and an action history storage for storing action history information about customers' actions in the store. The processor is configured to: acquire face images of customers; generate face image IDs for identifying the face images of the customers; transmit the IDs to a business operator device; perform a customer segmentation operation on action history information based on segmentation criteria related to customers' store usage, to thereby assign the customers to segments; and transmit a set of face IDs of customers assigned to certain segments to the business operator device as the store use information.

公开(公告)号：US20210233103A1

公开(公告)日：2021-07-29

申请号：US17257403

申请日：2019-06-24

Applicant: PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO., LTD.

Inventor： Keisuke SUETSUGI

IPC: G06Q30/02 ,  G06Q30/06

Abstract: A sales promotion system includes a cyber action management server configured to collect cyber action history information about persons' past actions in websites; a real action management server configured to collect real action history information about persons' past actions in a physical store; an integrated action management server configured to integrate the cyber action history information and the real action history information to generate integrated action history information for each person, and analyze the integrated action history information to generate purchase prediction information about a product which a target customer is predicted to purchase; and a sales promotion information delivery server configured to deliver, based on the purchase prediction information, sales promotion information for the target customer to at least one for a terminal for the target customer and a terminal for a staff member of the physical store.