公开(公告)号：US20230298714A1

公开(公告)日：2023-09-21

申请号：US18136136

申请日：2023-04-18

Applicant: Rhinogram Inc.

Inventor： Keith Dressler ,  Bo Ferger ,  Douglas Ford ,  Rob Whelan ,  Yasser Ansari ,  Yanis Markin

IPC: G16H10/60 ,  H04W4/14 ,  G06Q10/1093 ,  H04L9/40 ,  H04L51/04 ,  G06Q10/10

CPC classification number: G16H10/60 ,  H04W4/14 ,  G06Q10/1095 ,  H04L63/0428 ,  H04L51/04 ,  G06Q10/10

Abstract: A multi-format communications system provides a way for a company to control information, some of which may be confidential information, such as PHI, exchanged with existing and potential customers, through individuals associated with the company in a manner preferred by the customers, particularly for non-confidential information, while maintaining a permanent record of communications. With the company maintaining control, if an employee leaves, the employee can be blocked from access to customer information, including communications. Additionally, a time-line view of all events related to a customer can be displayed including communications.