公开(公告)号：US20200150839A1

公开(公告)日：2020-05-14

申请号：US16186181

申请日：2018-11-09

Applicant: SAP Portals Israel Ltd.

Inventor： Pablo Roisman ,  Itai Fonio ,  Yaron Livneh ,  Ari Lulu

IPC: G06F3/0484 ,  G06F17/30 ,  H04L12/58

Abstract: A service descriptor file is retrieved from a remote database by a server, where the service descriptor file describes a service corresponding to a service-specific chatbot requested by a user. The received service descriptor is parsed to obtain a capability and relevant service data associated with the service. The service-specific chatbot is generated with at least one object that is based on the obtained capability and relevant service data, where the at least one object includes intents, expressions, and skills that correspond to the service. The generated service-specific chatbot is provided to the user through at least one channel to enable an interaction with the service-specific chatbot with a graphical user interface.

公开(公告)号：US11366573B2

公开(公告)日：2022-06-21

申请号：US16186181

申请日：2018-11-09

Applicant: SAP Portals Israel Ltd.

Inventor： Pablo Roisman ,  Itai Fonio ,  Yaron Livneh ,  Ari Lulu

IPC: G06F3/0484 ,  G06F16/182 ,  H04L51/02 ,  H04L67/01

Abstract: A service descriptor file is retrieved from a remote database by a server, where the service descriptor file describes a service corresponding to a service-specific chatbot requested by a user. The received service descriptor is parsed to obtain a capability and relevant service data associated with the service. The service-specific chatbot is generated with at least one object that is based on the obtained capability and relevant service data, where the at least one object includes intents, expressions, and skills that correspond to the service. The generated service-specific chatbot is provided to the user through at least one channel to enable an interaction with the service-specific chatbot with a graphical user interface.