公开(公告)号：US20240054509A1

公开(公告)日：2024-02-15

申请号：US17819827

申请日：2022-08-15

Applicant: SAP SE

Inventor： Riju Mukhopadhyay ,  Thorsten Henrichs ,  Amit Lodhe ,  Sonali Jha ,  Ramkishan Mukesh Gupta

IPC: G06Q30/02 ,  G06Q10/08

CPC classification number: G06Q30/0202 ,  G06Q10/087 ,  G06Q30/0201

Abstract: The present disclosure involves systems, software, and computer implemented methods for intelligent shelfware prediction and system adoption assistance. One example method includes identifying historical shelfware information for software products for customers of a software provider. The historical shelfware information is used to train machine learning models to generate a prediction that indicates a likelihood that a particular product for a particular customer will turn into shelfware. A request is received to generate a shelfware prediction for a first software product for a first customer of the software provider. A first trained machine learning model corresponding to the first software product and the first customer is identified. A first shelfware risk prediction is received from the first trained machine learning model that indicates a likelihood that the first software product turns into shelfware for the first customer. The first shelfware risk prediction is provided in response to the request.