UNIFIED MESSAGING LEVERAGING CONTACTS ACROSS EXISTING IDENTITIES WITHOUT COMPROMISING PRIVACY
    1.
    发明申请
    UNIFIED MESSAGING LEVERAGING CONTACTS ACROSS EXISTING IDENTITIES WITHOUT COMPROMISING PRIVACY 审中-公开
    符合隐私规定的现有标识的统一消息传播联系人

    公开(公告)号:US20160359794A1

    公开(公告)日:2016-12-08

    申请号:US14965877

    申请日:2015-12-10

    IPC分类号: H04L12/58 H04W4/14

    摘要: In one embodiment, a method of establishing a universal intercommunication connection between two users includes, executing on one or more processors the step of receiving a request from a first user to establish a universal intercommunication connection with a second user. The method includes providing an instance of a universal communication application to a first user's computing device. The method includes providing another instance of the universal communication application to a second user's computing device. The method includes verifying that the first user and the second user have at least one connection. The method includes establishing an intercommunication connection between the first user's computing device and the second user's computing device. The universal communication applications enable the first user and the second user to communicate via instant message, text message and cellular call with an established intercommunication connection.

    摘要翻译: 在一个实施例中,在两个用户之间建立通用互通连接的方法包括:在一个或多个处理器上执行从第一用户接收与第二用户建立通用互通连接的请求的步骤。 该方法包括向第一用户的计算设备提供通用通信应用的实例。 该方法包括向第二用户的计算设备提供通用通信应用的另一实例。 该方法包括验证第一用户和第二用户具有至少一个连接。 该方法包括在第一用户的计算设备和第二用户的计算设备之间建立互通连接。 通用通信应用使得第一用户和第二用户能够通过即时消息,文本消息和具有建立的互通连接的蜂窝呼叫进行通信。

    METHODS AND SYSTEMS OF AN AUTOMATED ANSWERING SYSTEM
    2.
    发明申请
    METHODS AND SYSTEMS OF AN AUTOMATED ANSWERING SYSTEM 审中-公开
    自动应答系统的方法与系统

    公开(公告)号:US20150365527A1

    公开(公告)日:2015-12-17

    申请号:US14738820

    申请日:2015-06-12

    摘要: In one embodiment, a computer-implemented method of a designated automated answering system (AAS) includes receiving a client-side application message to an AAS. The AS includes a server-side entity managed by an enterprise. The client-side application message comprises a user's query for enterprise-related information. The client-side application message are parsed to identify user-identification data. A step includes determining one or more information sources relevant to the query for enterprise-related information. At least one or more information sources are queried. A step includes receiving a query information from the at least one or more information sources. The query information is relevant to the user's query. A natural-language text message that responds to the user's query is generated. The natural-language text message includes a single response.

    摘要翻译: 在一个实施例中,指定的自动应答系统(AAS)的计算机实现的方法包括向AAS接收客户端应用消息。 AS包括由企业管理的服务器端实体。 客户端应用消息包括用户对企业相关信息的查询。 解析客户端应用程序消息以识别用户标识数据。 步骤包括确定与企业相关信息的查询相关的一个或多个信息源。 查询至少一个或多个信息源。 一个步骤包括从所述至少一个或多个信息源接收查询信息。 查询信息与用户查询相关。 生成响应用户查询的自然语言短信。 自然语言文本消息包括单个响应。