摘要:
In one embodiment, a method of establishing a universal intercommunication connection between two users includes, executing on one or more processors the step of receiving a request from a first user to establish a universal intercommunication connection with a second user. The method includes providing an instance of a universal communication application to a first user's computing device. The method includes providing another instance of the universal communication application to a second user's computing device. The method includes verifying that the first user and the second user have at least one connection. The method includes establishing an intercommunication connection between the first user's computing device and the second user's computing device. The universal communication applications enable the first user and the second user to communicate via instant message, text message and cellular call with an established intercommunication connection.
摘要:
In one embodiment, a computer-implemented method of a designated automated answering system (AAS) includes receiving a client-side application message to an AAS. The AS includes a server-side entity managed by an enterprise. The client-side application message comprises a user's query for enterprise-related information. The client-side application message are parsed to identify user-identification data. A step includes determining one or more information sources relevant to the query for enterprise-related information. At least one or more information sources are queried. A step includes receiving a query information from the at least one or more information sources. The query information is relevant to the user's query. A natural-language text message that responds to the user's query is generated. The natural-language text message includes a single response.