公开(公告)号：US20210334903A1

公开(公告)日：2021-10-28

申请号：US14699110

申请日：2015-04-29

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： David Scott Etheridge ,  Gregory K. Sheley ,  Andrew Patrick Wieduwilt ,  Jill A. Eberle ,  Carl R. Streily, JR. ,  Randall P. Petersen ,  Amy R. Prestegaard ,  Larry J. Ingrum ,  Lori J. Kaufman ,  Alan R. Hendren ,  David A. Theile ,  Douglas K. Sorensen

IPC: G06Q40/08

Abstract: Methods, systems, apparatus, and non-transitory computer readable media are disclosed for providing a common application that allows a customer to submit relevant information across various channels for obtaining insurance policy products. Various aspects include a common application that receives information entered by a customer via one or more customer channels, which may include online channels, call center channels, insurance agent channels, and/or any other suitable channels. Various aspects also include aggregating portions of the relevant customer's information while identifying the channel in which the information was received and information not yet collected to determine an appropriate insurance policy product. In this way, a common application is utilized to provide a full suite of insurance policy products to customers while allowing the customers to submit relevant information over any number of different channels.