ONLINE REVIEW ASSESSMENT USING MULTIPLE SOURCES
    1.
    发明申请
    ONLINE REVIEW ASSESSMENT USING MULTIPLE SOURCES 审中-公开
    在线评估使用多个来源

    公开(公告)号:US20160070709A1

    公开(公告)日:2016-03-10

    申请号:US14849227

    申请日:2015-09-09

    Applicant: STC.UNM

    CPC classification number: G06Q30/0282

    Abstract: Multiple sources of reviews for the same product or service (e.g. hotels, restaurants, clinics, hair saloon, etc.) are utilized to provide a trustworthiness score. Such a score can clearly identify hotels with evidence of review manipulation, omission and fakery and provide the user with a comprehensive understanding of the reviews of a product or establishment. Three types of information are used in computing the score: spatial, temporal and network or graph-based. The information is blended to produce a representative set of features that can reliably produce the trustworthiness score. The invention is self-adapting to new reviews and sites. The invention also includes a validation mechanism by crowd-sourcing and fake review generation to ensure reliability and trustworthiness of the scoring.

    Abstract translation: 使用同一产品或服务(例如酒店,餐馆,诊所,发廊等)的多个评论来源来提供可信度得分。 这样的分数可以清楚地识别具有审查操作,遗漏和虚假的证据的酒店,并向用户全面了解产品或机构的审查。 在计算分数时使用三种类型的信息:空间,时间和网络或基于图形。 信息被混合以产生可靠地产生可信度得分的代表性特征集合。 本发明适应新的评论和网站。 本发明还包括通过采购和假审查生成的验证机制,以确保得分的可靠性和可信度。

    Online review assessment using multiple sources

    公开(公告)号:US10089660B2

    公开(公告)日:2018-10-02

    申请号:US14849227

    申请日:2015-09-09

    Applicant: STC.UNM

    Abstract: Multiple sources of reviews for the same product or service (e.g. hotels, restaurants, clinics, hair saloon, etc.) are utilized to provide a trustworthiness score. Such a score can clearly identify hotels with evidence of review manipulation, omission and fakery and provide the user with a comprehensive understanding of the reviews of a product or establishment. Three types of information are used in computing the score: spatial, temporal and network or graph-based. The information is blended to produce a representative set of features that can reliably produce the trustworthiness score. The invention is self-adapting to new reviews and sites. The invention also includes a validation mechanism by crowd-sourcing and fake review generation to ensure reliability and trustworthiness of the scoring.

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