公开(公告)号：US10296180B1

公开(公告)日：2019-05-21

申请号：US14134683

申请日：2013-12-19

Applicant: Securus Technologies, Inc.

Inventor： Jeffrey T. Young

IPC: G06F3/048 ,  G06F3/0484 ,  H04W4/021 ,  H04H20/55 ,  H04H20/53 ,  G06F11/30

Abstract: Embodiments of systems and methods for analyzing, monitoring and recording communications with a controlled-environment facility are described. In one embodiment, a floor plan for a controlled-environment facility is displayed to a user. The floor plan shows a number of areas representing locations within the controlled-environment facility. The areas displayed on the floor plan may represent locations within the controlled-environment facility based upon a physical or logical relationship between the areas. One or more floor plan areas are highlighted on the display. The highlighting is associated with communication service activity in the controlled-environment facility. For example, the communication service activity may correspond to an operational status of communication devices, call volume on communication devices, called numbers, caller identities, or real-time or historical calling activity.