公开(公告)号：US20220029887A1

公开(公告)日：2022-01-27

申请号：US16935103

申请日：2020-07-21

申请人： ServiceNow, Inc.

发明人： Manish Gupta ,  Navindra Sharma ,  Satish Babu Krishnamoorthy ,  Kiran Kumar Bushireddy ,  Swapnesh Patel ,  Rukshan Felix Perera ,  Anand Karandikar

IPC分类号： H04L12/24

摘要： Information technology discovery data items are received from a plurality of different discovery sources. The received information technology discovery data items are stored in a multisource data store. The received information technology discovery data items from the plurality of different discovery sources are reconciled to determine an attribute value of a configuration item. The determined attribute value of the configuration item is stored in a configuration management database (CMDB).

公开(公告)号：US11438232B2

公开(公告)日：2022-09-06

申请号：US16935103

申请日：2020-07-21

申请人： ServiceNow, Inc.

发明人： Manish Gupta ,  Navindra Sharma ,  Satish Babu Krishnamoorthy ,  Kiran Kumar Bushireddy ,  Swapnesh Patel ,  Rukshan Felix Perera ,  Anand Karandikar

IPC分类号： H04L41/085 ,  H04L41/0853 ,  H04L41/0893

摘要： Information technology discovery data items are received from a plurality of different discovery sources. The received information technology discovery data items are stored in a multisource data store. The received information technology discovery data items from the plurality of different discovery sources are reconciled to determine an attribute value of a configuration item. The determined attribute value of the configuration item is stored in a configuration management database (CMDB).