公开(公告)号：US09215409B2

公开(公告)日：2015-12-15

申请号：US14253413

申请日：2014-04-15

Applicant: Sorenson Communications, Inc.

Inventor： Adam Montero ,  Daniel Baker ,  Lane Walters ,  Shane Herndon ,  Christine Barton ,  Michael R. Ohran ,  Jeff Thompson ,  Michael Bowers ,  Ryan Kunz

IPC: H04M11/00 ,  H04N7/14 ,  H04M3/42 ,  H04L12/18

CPC classification number: H04N7/147 ,  H04L12/1827 ,  H04M3/42391

Abstract: Communication systems and methods for controlling audio communications between a relay service and an audio endpoint with a video endpoint are disclosed. A communication system comprises a relay service configured to engage in video communications with a video endpoint and audio communications with an audio endpoint. The relay service comprises a control circuit configured to receive call control signals from the video endpoint, and automatically control communications between the relay service and the audio endpoint responsive to the call control signals. A communication system includes a video endpoint comprising a user interface configured to transmit call commands to the relay service responsive to user inputs. The call commands are directed to automatically triggering controls at the relay service over audio communications between the relay service and the audio endpoint. A method includes entering video communication with and receiving call commands from a video endpoint, and automatically executing the call commands.

Abstract translation: 公开了用于控制具有视频端点的中继服务和音频端点之间的音频通信的通信系统和方法。 通信系统包括被配置为参与与视频端点的视频通信和与音频端点的音频通信的中继服务。 所述中继服务包括被配置为从所述视频端点接收呼叫控制信号的控制电路，并响应于所述呼叫控制信号自动控制所述中继服务与所述音频端点之间的通信。 通信系统包括视频端点，其包括被配置为响应于用户输入向中继服务发送呼叫命令的用户界面。 呼叫命令用于通过中继服务和音频端点之间的音频通信自动触发中继服务的控制。 一种方法包括从视频端点输入视频通信和接收呼叫命令，并自动执行呼叫命令。

公开(公告)号：US08989355B2

公开(公告)日：2015-03-24

申请号：US13838718

申请日：2013-03-15

Applicant: Sorenson Communications, Inc.

Inventor： Christine Barton ,  Michael R. Ohran ,  Jeff Thompson

IPC: H04M11/00 ,  H04M3/42

CPC classification number: H04M3/42391 ,  H04M2203/306

Abstract: Methods and apparatuses for enabling electronic communication with a hearing-capable user and a hearing-impaired user are disclosed. An identified entry is selected from a database comprising one or more entries, wherein each of the one or more entries is associated with a contact of the hearing-impaired user and includes one or more connection indicators for the contact and one or more custom greetings for the contact. The identified entry is selected responsive to the one or more connection indicators for the hearing-capable user. A calling connection from the hearing-capable user to a translator is established and the translator is instructed to greet the hearing-capable user with one of the one or more custom greetings.

Abstract translation: 公开了能够与听力用户和听力受损用户进行电子通信的方法和装置。 从包括一个或多个条目的数据库中选择识别的条目，其中所述一个或多个条目中的每一个与听力受损用户的联系人相关联，并且包括用于联系人的一个或多个连接指示符和用于 联系人。 响应于用于听力用户的一个或多个连接指示符来选择所识别的条目。 建立从听力用户到翻译器的呼叫连接，并且指示翻译者用一个或多个定制问候中的一个来迎接听力用户。

公开(公告)号：US20140270100A1

公开(公告)日：2014-09-18

申请号：US13838718

申请日：2013-03-15

Applicant: Sorenson Communications, Inc.

Inventor： Christine Barton ,  Michael R. Ohran ,  Jeff Thompson

IPC: H04M3/42

CPC classification number: H04M3/42391 ,  H04M2203/306

Abstract: Methods and apparatuses for enabling electronic communication with a hearing-capable user and a hearing-impaired user are disclosed. An identified entry is selected from a database comprising one or more entries, wherein each of the one or more entries is associated with a contact of the hearing-impaired user and includes one or more connection indicators for the contact and one or more custom greetings for the contact. The identified entry is selected responsive to the one or more connection indicators for the hearing-capable user. A calling connection from the hearing-capable user to a translator is established and the translator is instructed to greet the hearing-capable user with one of the one or more custom greetings.

Abstract translation: 公开了能够与听力用户和听力受损用户进行电子通信的方法和装置。 从包括一个或多个条目的数据库中选择识别的条目，其中所述一个或多个条目中的每一个与听力受损用户的联系人相关联，并且包括用于联系人的一个或多个连接指示符和用于 联系人。 响应于用于听力用户的一个或多个连接指示符来选择所识别的条目。 建立从听力用户到翻译器的呼叫连接，并且指示翻译者用一个或多个定制问候中的一个来迎接听力用户。