VIRTUAL ASSISTANT WITH ERROR IDENTIFICATION
    1.
    发明申请

    公开(公告)号:US20180315415A1

    公开(公告)日:2018-11-01

    申请号:US15497208

    申请日:2017-04-26

    Abstract: Virtual assistants provide results in response to user commands and analyze user utterances in response to the result. The analysis can interpret words, recognized from the utterance, as being negative indicators that imply user dissatisfaction. Virtual assistants request follow-up information from users. Analysis also interprets words as indicators of clarification and collect information to add to a knowledgebase. Machine learning algorithms use recognized words to train a behavioral model to improve results. Virtual assistants also infer, from replacement of words in successive commands, that earlier commands had word recognition errors and infer, from addition of words, that earlier commands had interpretation errors. Virtual assistants act locally or as devices in communication with servers.

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