公开(公告)号：US11853926B1

公开(公告)日：2023-12-26

申请号：US16439112

申请日：2019-06-12

申请人： State Farm Mutual Automobile Insurance Company

发明人： Tracy E. Jones ,  Carlie Kellerman ,  Ben Schoer ,  Joy Llena ,  Akilah Hugine ,  Yvette Simmons ,  Aishwarya Chenji ,  Pramiti Khan ,  Deborah Taylor ,  Barry Richards

IPC分类号： G06F17/00 ,  G06Q40/08 ,  G06F16/2455 ,  G06F3/0481 ,  G06F40/174 ,  G10L15/26 ,  G06V30/18

CPC分类号： G06Q40/08 ,  G06F3/0481 ,  G06F16/2455 ,  G06F40/174 ,  G06V30/18 ,  G10L15/26

摘要： A system and method for guiding a user after an accident and gathering relevant data for an insurance claim and/or a coverage determination. The system includes a mobile device having a memory element, processing element, communication element and user interface. The mobile device may also include a sensor and/or global positioning system. The user interface and/or sensor of the mobile device (e.g., microphone. UPS, camera, etc.) may receive information relevant to an insurance claim, including by directing a user to capture images of relevant objects and/or querying the user for verbal description(s) of facts regarding the accident. The information gathered may be saved on the memory element of the mobile device. The information may also be transmitted to a server via a network in the form of a structured incident data report.

公开(公告)号：US20230419413A1

公开(公告)日：2023-12-28

申请号：US18243497

申请日：2023-09-07

申请人： State Farm Mutual Automobile Insurance Company

发明人： Tracy E. Jones ,  Carlie Kellerman ,  Ben Schoer ,  Joy Llena ,  Akilah Hugine ,  Yvette Simmons ,  Aishwarya Chenji ,  Pramiti Khan ,  Deborah Taylor ,  Barry Richards

IPC分类号： G06Q40/08 ,  G06V30/18 ,  G06F16/2455 ,  G10L15/26 ,  G06F40/174 ,  G06F3/0481

CPC分类号： G06Q40/08 ,  G06V30/18 ,  G06F3/0481 ,  G10L15/26 ,  G06F40/174 ,  G06F16/2455

摘要： A system and method for guiding a user after an accident and gathering relevant data for an insurance claim and/or a coverage determination. The system includes a mobile device having a memory element, processing element, communication element and user interface. The mobile device may also include a sensor and/or global positioning system. The user interface and/or sensor of the mobile device (e.g., microphone, GPS, camera, etc.) may receive information relevant to an insurance claim, including by directing a user to capture images of relevant objects and/or querying the user for verbal description(s) of facts regarding the accident. The information gathered may be saved on the memory element of the mobile device. The information may also be transmitted to a server via a network in the form of a structured incident data report.