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    MULTI-USER COMMUNICATION SYSTEM AND METHOD
    2.
    发明申请
    MULTI-USER COMMUNICATION SYSTEM AND METHOD 有权
    多用户通信系统和方法

    公开(公告)号：US20130066987A1

    公开(公告)日：2013-03-14

    申请号：US13611997

    申请日：2012-09-12

    申请人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Santhosh Balasubramanian ,  Nathan Zorn

    发明人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Santhosh Balasubramanian ,  Nathan Zorn

    IPC分类号： G06F15/16

    CPC分类号： G06Q10/10 ,  H04L51/04

    摘要： Systems and methods for enabling communication between a user and at least one entity by a communication service are disclosed. In one example, the method comprises acts of receiving a search for the at least one entity, analyzing the search, by a processor, to determine search results based on the search including the at least one entity, receiving a message from the user to the at least one entity, the message including inquiry information directed to the at least one entity, determining, by the processor, presence status associated with the at least one entity, establishing, by the processor, a communication channel between the user and the at least one entity based on the presence status, and transmitting a response to the message based on the inquiry information via the communication channel.

    摘要翻译： 公开了一种用于通过通信服务实现用户与至少一个实体之间的通信的系统和方法。 在一个示例中，该方法包括接收对至少一个实体的搜索，由处理器分析搜索以基于包括至少一个实体的搜索确定搜索结果的动作，从用户接收消息到 至少一个实体，所述消息包括指向所述至少一个实体的查询信息，由所述处理器确定与所述至少一个实体相关联的存在状态，由所述处理器建立所述用户与所述至少一个实体之间的通信信道 基于所述存在状态的一个实体，并且经由所述通信信道基于所述查询信息来发送对所述消息的响应。

    Multi-user communication system and method
    3.
    发明授权
    Multi-user communication system and method 有权
    多用户通信系统及方法

    公开(公告)号：US09015155B2

    公开(公告)日：2015-04-21

    申请号：US13611997

    申请日：2012-09-12

    申请人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Santhosh Balasubramanian ,  Nathan Zorn

    发明人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Santhosh Balasubramanian ,  Nathan Zorn

    IPC分类号： G06F17/30 ,  G06Q10/10

    CPC分类号： G06Q10/10 ,  H04L51/04

    摘要： Systems and methods for enabling communication between a user and at least one entity by a communication service are disclosed. In one example, the method comprises acts of receiving a search for the at least one entity, analyzing the search, by a processor, to determine search results based on the search including the at least one entity, receiving a message from the user to the at least one entity, the message including inquiry information directed to the at least one entity, determining, by the processor, presence status associated with the at least one entity, establishing, by the processor, a communication channel between the user and the at least one entity based on the presence status, and transmitting a response to the message based on the inquiry information via the communication channel.

    摘要翻译： 公开了一种用于通过通信服务实现用户与至少一个实体之间的通信的系统和方法。 在一个示例中，该方法包括接收对至少一个实体的搜索，由处理器分析搜索以基于包括至少一个实体的搜索确定搜索结果的动作，从用户接收消息到 至少一个实体，所述消息包括指向所述至少一个实体的查询信息，由所述处理器确定与所述至少一个实体相关联的存在状态，由所述处理器建立所述用户与所述至少一个实体之间的通信信道 基于所述存在状态的一个实体，并且经由所述通信信道基于所述查询信息来发送对所述消息的响应。

    SYSTEM AND METHOD FOR ABSTRACT COMMUNICATION
    5.
    发明申请
    SYSTEM AND METHOD FOR ABSTRACT COMMUNICATION 有权
    用于通信的系统和方法

    公开(公告)号：US20130054716A1

    公开(公告)日：2013-02-28

    申请号：US13557926

    申请日：2012-07-25

    申请人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Jack Moffitt ,  Santhosh Balasubramanian

    发明人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Jack Moffitt ,  Santhosh Balasubramanian

    IPC分类号： G06F15/16

    CPC分类号： G06Q10/10

    摘要： Systems and methods for providing communication between a user and at least one entity are disclosed. In one example, the method comprises receiving an entity selection input of the at least one entity, and a message from the user to the at least one entity, analyzing the selection input and the message to determine entity information and inquiry information associated with the message and the selection input, determining least one communication channel based on the entity information and the inquiry information, obtaining a response to the message via the at least one communication channel from the at least one entity, and transmitting the response to the user.

    摘要翻译： 公开了用于提供用户与至少一个实体之间的通信的系统和方法。 在一个示例中，该方法包括接收至少一个实体的实体选择输入，以及从用户到至少一个实体的消息，分析选择输入和消息以确定与消息相关联的实体信息和查询信息 以及所述选择输入，基于所述实体信息和所述查询信息来确定最少一个通信信道，经由所述至少一个实体经由所述至少一个通信信道获得对所述消息的响应，以及向所述用户发送所述响应。

    SYSTEMS AND METHODS FOR PROVIDING SEARCH RELEVANCY IN COMMUNICATION INITIATION SEARCHES
    6.
    发明申请
    SYSTEMS AND METHODS FOR PROVIDING SEARCH RELEVANCY IN COMMUNICATION INITIATION SEARCHES 有权
    在通信发起搜索中提供搜索相关性的系统和方法

    公开(公告)号：US20130054588A1

    公开(公告)日：2013-02-28

    申请号：US13557912

    申请日：2012-07-25

    申请人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Jack Moffitt ,  Santhosh Balasubramanian

    发明人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Jack Moffitt ,  Santhosh Balasubramanian

    IPC分类号： G06F17/30

    CPC分类号： G06Q10/10

    摘要： Systems and methods for generating relevant search results for a user are disclosed. In one example, the method comprises receiving a search query from the user performing a communication initiation search, receiving, by the computer system, search results from a search engine based on the search query, linking, by the computer system, the search results to a communications dataset generated based on communication metadata received from a communication system, and ordering, by the computer system, the search results based on the communication dataset in order from most relevant to least relevant to the user performing the communication initiation search.

    摘要翻译： 公开了用于为用户生成相关搜索结果的系统和方法。 在一个示例中，该方法包括从执行通信发起搜索的用户接收搜索查询，由计算机系统基于搜索查询从搜索引擎接收搜索结果，由计算机系统将搜索结果链接到 基于从通信系统接收的通信元数据生成的通信数据集，以及由计算机系统根据通信数据集按照从最相关到​​最不相关的执行通信发起搜索的用户排序搜索结果。

    System and method for abstract communication
    7.
    发明授权
    System and method for abstract communication 有权
    抽象交流的系统和方法

    公开(公告)号：US09159053B2

    公开(公告)日：2015-10-13

    申请号：US13557926

    申请日：2012-07-25

    申请人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Jack Moffitt ,  Santhosh Balasubramanian

    发明人： Stuart J. Levinson ,  Riley W. Crane ,  Sean Johnson ,  Brian F. Buschmann ,  James M. Byrum ,  Jack Moffitt ,  Santhosh Balasubramanian

    IPC分类号： G06F15/16 ,  G06Q10/10

    CPC分类号： G06Q10/10

    摘要： Systems and methods for providing communication between a user and at least one entity are disclosed. In one example, the method comprises receiving an entity selection input of the at least one entity, and a message from the user to the at least one entity, analyzing the selection input and the message to determine entity information and inquiry information associated with the message and the selection input, determining least one communication channel based on the entity information and the inquiry information, obtaining a response to the message via the at least one communication channel from the at least one entity, and transmitting the response to the user.

    摘要翻译： 公开了用于提供用户与至少一个实体之间的通信的系统和方法。 在一个示例中，所述方法包括接收所述至少一个实体的实体选择输入，以及从所述用户到所述至少一个实体的消息，分析所述选择输入和所述消息以确定与所述消息相关联的实体信息和查询信息 以及所述选择输入，基于所述实体信息和所述查询信息来确定最少一个通信信道，经由所述至少一个实体经由所述至少一个通信信道获得对所述消息的响应，以及向所述用户发送所述响应。