METHODS FOR CONFIGURING SERVER COMMUNICATIONS

    公开(公告)号:US20240155055A1

    公开(公告)日:2024-05-09

    申请号:US18506285

    申请日:2023-11-10

    CPC classification number: H04M3/5191 H04L5/003

    Abstract: A computer-implemented method is disclosed. The method includes: receiving a plurality of requests to initiate customer service sessions; establishing a primary web socket connection between a first web server and a service agent terminal; and for each of the plurality of requests, establishing a communication sub-channel associated with the primary web socket connection, each communication sub-channel corresponding to a respective customer service session.

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