SERVICE OUTAGE DETAILS IN AN ERROR MESSAGE
    3.
    发明申请
    SERVICE OUTAGE DETAILS IN AN ERROR MESSAGE 有权
    服务消息详细信息在错误消息

    公开(公告)号:US20130086194A1

    公开(公告)日:2013-04-04

    申请号:US13249813

    申请日:2011-09-30

    IPC分类号: G06F15/16

    摘要: One or more techniques and/or systems are disclosed for providing a customized service error message to a user of a service. An error encountered during a user action related to the service may be compared to one or more identified service outages to determine if the error may be attributable to any of the service outages. If the error may be caused by one or more of the identified service outages, the customized service error message can be provided, where the customized service error message comprises information about one or more of the identified service outages that cover the error. The customized service error message may be displayed to the user so that the user knows that the error is server/service side (e.g., as opposed to an issue on the user's local device), a timeframe within which the error is expected to be resolved, etc.

    摘要翻译: 公开了一种或多种技术和/或系统,用于向服务的用户提供定制的服务错误消息。 在与服务相关的用户操作期间遇到的错误可以与一个或多个标识的服务中断进行比较,以确定错误是否可归因于任何服务中断。 如果错误可能由所标识的服务中断中的一个或多个引起,则可以提供定制服务错误消息,其中定制服务错误消息包括关于识别出的错误的所标识的服务中断中的一个或多个的信息。 可以向用户显示定制的服务错误消息,使得用户知道错误是服务器/服务端(例如,与用户本地设备上的问题相反),期望错误被解决的时间范围 等等

    Service outage details in an error message
    4.
    发明授权
    Service outage details in an error message 有权
    服务中断详细信息中的错误消息

    公开(公告)号:US09152487B2

    公开(公告)日:2015-10-06

    申请号:US13249813

    申请日:2011-09-30

    摘要: One or more techniques and/or systems are disclosed for providing a customized service error message to a user of a service. An error encountered during a user action related to the service may be compared to one or more identified service outages to determine if the error may be attributable to any of the service outages. If the error may be caused by one or more of the identified service outages, the customized service error message can be provided, where the customized service error message comprises information about one or more of the identified service outages that cover the error. The customized service error message may be displayed to the user so that the user knows that the error is server/service side (e.g., as opposed to an issue on the user's local device), a timeframe within which the error is expected to be resolved, etc.

    摘要翻译: 公开了一种或多种技术和/或系统,用于向服务的用户提供定制的服务错误消息。 在与服务相关的用户操作期间遇到的错误可以与一个或多个标识的服务中断进行比较,以确定错误是否可归因于任何服务中断。 如果错误可能由所标识的服务中断中的一个或多个引起,则可以提供定制服务错误消息,其中定制服务错误消息包括关于识别出的错误的所标识的服务中断中的一个或多个的信息。 可以向用户显示定制的服务错误消息,使得用户知道错误是服务器/服务端(例如,与用户本地设备上的问题相反),期望错误被解决的时间范围 等等