System And Method For Determining An Intent Of A User From An Utterance Of The User

    公开(公告)号:US20240347052A1

    公开(公告)日:2024-10-17

    申请号:US18299462

    申请日:2023-04-12

    摘要: Disclosed is a system and method for determining an intent of a user from an utterance of the user. The system initially builds an intent determination model using a plurality of sample utterances, each assigned with at least one intent class. That is, on receiving the sample utterances, the system extracts significant word pairs from each sample utterance, computes a distinction factor of each significant word pairs, computes a Positive Probability and a Negative Probability for each significant word pairs, and generates the intent determination model by storing each significant word pairs and its distinction factor, the Positive Probability and the Negative Probability. Then on receiving any new utterance, the system extracts significant word pairs, identifies one or more matching word pairs in the model and determines the intent of based on the distinction factor, Positive Probability, and the Negative Probability of the one or more matched word pairs.