公开(公告)号：US20200233685A1

公开(公告)日：2020-07-23

申请号：US16254564

申请日：2019-01-22

Applicant: VMware, Inc.

Inventor： Aleksandar PETKOV ,  Teodor PARVANOV ,  Anton PETROV ,  Tanya HRISTOVA ,  Miroslav SHTARBEV

IPC: G06F9/455 ,  G06F21/62 ,  H04L29/08 ,  H04L12/24

Abstract: A method is provided to enhance a virtualized infrastructure at a customer's premise with a cloud analytics service. The method includes receive a request for an expert use case on an expertise about an object in the virtualized infrastructure and performing an expertise cycle on the expert use case, which includes retrieving a manifest for the expert use case from a cloud analytics site remote from the customer's premise, collecting the telemetry data from the virtualized infrastructure based on the manifest, uploading the collected telemetry data to the cloud analytics site, and retrieving an expertise result for the expert use case from the cloud analytics site. The method further includes communicating the expertise result about the object to the customer and changing a configuration of the object.

公开(公告)号：US20210200566A1

公开(公告)日：2021-07-01

申请号：US17200921

申请日：2021-03-15

Applicant: VMware, Inc.

Inventor： Aleksandar PETKOV ,  Teodor PARVANOV ,  Anton PETROV ,  Tanya HRISTOVA ,  Miroslav SHTARBEV

IPC: G06F9/455 ,  G06F21/62 ,  H04L12/24 ,  H04L29/08 ,  G06F11/34

Abstract: An example method is provided to collect telemetry data of an object in a virtualized infrastructure at a customer's premise based on a manifest for the telemetry data. The method includes receiving a request for the telemetry service and storing the request in a first queue, retrieving the request from the first queue, determining if the customer has agreed to share the telemetry data from the virtualized infrastructure, and retrieving a manifest for the telemetry data from a cloud analytics site remote from the customer's premise, the manifest defining a telemetry level defining an amount of the telemetry data to be collected. When the customer has agreed to share the telemetry data from the virtualized infrastructure and the telemetry level is not off, the method also includes uploading the collected telemetry data to the cloud analytics site.